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Thread: Yahoo Address Book Sync problem

  1. #11
    thespiritdoc is offline Starter Member
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    is there anybody here , listening to us.
    I might have to de-install zimbra for ever..

  2. #12
    alphaelectric is offline Member
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    Same here... It's a pitty because it looked very promising.

  3. #13
    MarkWright is offline Member
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    I see bug report 59849 has been raised on this issue. The current status of which makes it appear to be a Yahoo problem. I doubt we can expect a quick resolution of this then.

  4. #14
    fourq2 is offline Junior Member
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    This is NOT a Yahoo problem, coz MS Outlook has no problem syncing. I have had this issue since Zimbra update last week, which clearly points to it being a Zimbra problem!

  5. #15
    fourq2 is offline Junior Member
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    I have two separate yahoo email accounts. Until the last update, both were syncing just fine. Since the last update, however, only one syncs without an issue, while the other generates the now familiar debugging message;

    Yahoo! Address Book synchronisation has been temporarily blocked for this account. Zimbra Desktop will automatically try to synchronise again in about 15 minutes.

    Debug message: Yahoo address book synchronization failed

    Exception:

    com.zimbra.cs.offline.ab.yab.YabImport$1: Yahoo address book synchronization failed
    ExceptionId:sync-mbox-terab_it@yahoo.co.uk:1305629615549:79ab2ea494c0a25 b
    Code:yab.999
    at com.zimbra.cs.offline.ab.yab.YabImport.serviceExce ption(YabImport.java:97)
    at com.zimbra.cs.offline.ab.yab.YabImport.failed(YabI mport.java:82)
    at com.zimbra.cs.offline.ab.yab.YabImport.importData( YabImport.java:70)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:94)
    at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:59)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:312)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:276)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:441)
    at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:471)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTime r(DataSourceMailbox.java:408)
    at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:278)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)

    If issue persists please post description and debug information here.


    As I stated in the above post, this is NOT a yahoo issue (otherwise both accounts would generate the same message, and I'd have an issue with MS Outlook doing the same).

    What is really getting to me is the fact that this appears to be a fairly widespread issue, affecting several Zimbra users, all of who have done exactly what the application suggests by posting their logs on this forum, and not a single worthy response in the almost 2 weeks since the start of this thread! Not even an acknowledgement of the problem!

    Any suggestions on how to escalate the issue to someone who'll actually give a sh!t?

  6. #16
    fourq2 is offline Junior Member
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    At least PM me to explain why?

  7. #17
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by fourq2 View Post
    At least PM me to explain why?
    Why should anyone send you a PM to explain anything to you when it was explained in the error message that was shown when you posted your message? It was put into moderation because you're a new user and to reduce the spam problem on the forums, it's needs to be released by a moderator( it has now been released).
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #18
    fourq2 is offline Junior Member
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    Quote Originally Posted by phoenix View Post
    Why should anyone send you a PM to explain anything to you when it was explained in the error message that was shown when you posted your message? It was put into moderation because you're a new user and to reduce the spam problem on the forums, it's needs to be released by a moderator( it has now been released).
    Many thanks for that, Bill.

    Had I actually received such a message, I'd have not asked for an explanation.
    Although I received no such error message, I can certainly appreciate the reasons you've explained.

    Thanks for taking the time.

    Regards,

    Mike

  9. #19
    alphaelectric is offline Member
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    Hi there,

    I know this doesn't belong in this thread, but how do I delete my forum account ?

    Thx a bunch...

  10. #20
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by alphaelectric View Post
    I know this doesn't belong in this thread,
    Then if you already know that, why did you post it in this thread?

    Quote Originally Posted by alphaelectric View Post
    ...... but how do I delete my forum account ?
    The simple answer is, you don't.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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