Sync Issues

[chollinger@sunrisehealth.com]

Failure communicating with remote server. Please try again later.

Debug message: Invalid end of line character

Exception:

com.zimbra.common.service.ServiceException: system failure: Synchronization of POP3 folder failed
ExceptionId:btpool0-9:1294950414548:b0939336c29cc3a4
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.datasource.Pop3Sync.importData(Pop3S ync.java:150)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:254)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:219)
at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:430)
at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:460)
at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:44)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:420)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:274)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:939)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:413)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
Caused by: com.zimbra.cs.mailclient.ParseException: Invalid end of line character
at com.zimbra.cs.mailclient.pop3.ContentInputStream.f illBuffer(ContentInputStream.java:82)
at com.zimbra.cs.mailclient.pop3.ContentInputStream.r ead(ContentInputStream.java:40)
at java.io.InputStream.read(Unknown Source)
at com.zimbra.common.util.BufferStream.readFrom(Buffe rStream.java:184)
at com.zimbra.common.util.BufferStream.readFrom(Buffe rStream.java:174)
at com.zimbra.cs.datasource.MessageContent.readConten t(MessageContent.java:44)
at com.zimbra.cs.datasource.MessageContent.read(Messa geContent.java:34)
at com.zimbra.cs.datasource.Pop3Sync.fetchAndAddMessa ge(Pop3Sync.java:237)
at com.zimbra.cs.datasource.Pop3Sync.fetchAndRetainMe ssages(Pop3Sync.java:226)
at com.zimbra.cs.datasource.Pop3Sync.importData(Pop3S ync.java:141)
... 32 more


Why in the world did Zimbra release this version to the public with so many problems?????

[rbs]

I'm having a related sync issue with Zimbra Desktop. After a few syncs, the program stops synching. i'm not getting any errors, but I can no longer get/send any mail. I either have to shut down Zimbra or I go to setup and then have to launch desktop again.

Anyone know what is going on here?

[chollinger@sunrisehealth.com]

It seems to be a problem with the way some E-mails are encountered by Zimbra. I took everything out of my inbox and did groups and a time and synced. I couldn't find any rhyme or reason as to which ones were blocking it. One of them that froze it was an Out of Office auto-reply to an E-mail I'd sent out. Majority of the ones causing problems seemed to be from my sent mail.

[ptakers]

I'm having the same sort of issues. Sync just decides to stop and my mobile device and zimbra mailbox go out of sync for hours. There is no pattern that I can tell and, typically, the sync.log on the Zimbra server had no useful information.

Also, I'll notice that our users phones will not have synced for several hours and having them repeatedly try to manually sync will not work. Then at some random time, they start working again.