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Thread: Failure communicating with remote server. Please try again later.

  1. #1
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    Exclamation Failure communicating with remote server. Please try again later.

    I am running the Java 1.6.0_22
    What is required to fix the error below?
    Thank you.

    %%%%%%%%%%%%%%%%%
    Failure communicating with remote server. Please try again later.

    Debug message: Java heap space

    Exception:

    java.lang.OutOfMemoryError: Java heap space
    at java.util.Arrays.copyOf(Unknown Source)
    at java.io.ByteArrayOutputStream.write(Unknown Source)
    at javax.mail.internet.MimeMessage.writeTo(MimeMessag e.java:1765)
    at javax.mail.internet.MimeMessage.writeTo(MimeMessag e.java:1718)
    at javax.mail.internet.MimeMessage.(MimeMessage.java: 234)
    at com.zimbra.cs.mime.Mime$FixedMimeMessage.(Mime.jav a:90)
    at com.zimbra.cs.mime.ExpandMimeMessage$ForkMimeMessa ge.onModification(ExpandMimeMessage.java:49)
    at com.zimbra.cs.mime.TnefConverter.visitMultipart(Tn efConverter.java:149)
    at com.zimbra.cs.mime.MimeVisitor.accept(MimeVisitor. java:223)
    at com.zimbra.cs.mime.MimeVisitor.accept(MimeVisitor. java:176)
    at com.zimbra.cs.mime.ExpandMimeMessage.expand(Expand MimeMessage.java:86)
    at com.zimbra.cs.mime.ParsedMessage.init(ParsedMessag e.java:286)
    at com.zimbra.cs.mime.ParsedMessage.initialize(Parsed Message.java:229)
    at com.zimbra.cs.mime.ParsedMessage.initialize(Parsed Message.java:223)
    at com.zimbra.cs.mime.ParsedMessage.(ParsedMessage.ja va:178)
    at com.zimbra.cs.mailbox.InitialSync.saveMessage(Init ialSync.java:1185)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1027)
    at com.zimbra.cs.mailbox.InitialSync.syncMessages(Ini tialSync.java:960)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:433)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:323)
    at com.zimbra.cs.mailbox.InitialSync.prioritySync(Ini tialSync.java:397)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:376)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:387)
    at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:198)
    at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:182)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:177)
    at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.j ava:119)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:44)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:420)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:274)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291)

    If issue persists please post description and debug information here.
    %%%%%%%%%%%%%%%%%

  2. #2
    jflanigan is offline Zimbra Employee
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    Hi, take a look at this post:

    Failure communicating with remote server. Please try again later.

    If you get it working by increasing the max heap size please let us know what heap size you had to use.

  3. #3
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    I have already made the change in file zdesktop.conf, java.arg.4=-Xmx1024m with no success.

  4. #4
    jflanigan is offline Zimbra Employee
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    Which operating system are you running?

  5. #5
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    XPsp3, ZDT2.0, ZCS 6.0-hosted

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