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Thread: Sync Error

  1. #1
    burbanski is offline Junior Member
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    Default Sync Error

    Hello, I'm getting the following sync error:

    "{0}" communication error. Please check port number.

    Debug message: Unbuffered entity enclosing request can not be repeated.

    Exception:

    com.zimbra.common.service.ServiceException: system failure: PushChanges.sync
    ExceptionId:mid=2:1275919422502:07dbaf03d3511425
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.mailbox.SyncExceptionHandler.checkRe coverableException(SyncExceptionHandler.java:40)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:378)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:175)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:189)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
    at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:121)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:437)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)
    Caused by: com.zimbra.cs.zclient.ZClientException: Unbuffered entity enclosing request can not be repeated.
    ExceptionId:mid=2:1275919422490:07dbaf03d3511425
    Code:zclient.IO_ERROR
    at com.zimbra.cs.zclient.ZClientException.IO_ERROR(ZC lientException.java:47)
    at com.zimbra.cs.zclient.ZMailbox.uploadContentAsStre am(ZMailbox.java:1900)
    at com.zimbra.cs.mailbox.PushChanges.uploadMessage(Pu shChanges.java:532)
    at com.zimbra.cs.mailbox.PushChanges.syncMessage(Push Changes.java:1179)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:371)
    ... 7 more
    Caused by: org.apache.commons.httpclient.ProtocolException: Unbuffered entity enclosing request can not be repeated.
    at org.apache.commons.httpclient.methods.EntityEnclos ingMethod.writeRequestBody(EntityEnclosingMethod.j ava:483)
    at org.apache.commons.httpclient.HttpMethodBase.write Request(HttpMethodBase.java:1973)
    at org.apache.commons.httpclient.HttpMethodBase.execu te(HttpMethodBase.java:993)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteWithRetry(HttpMethodDirector.java:397)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteMethod(HttpMethodDirector.java:170)
    at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:396)
    at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:324)
    at com.zimbra.cs.zclient.ZMailbox.uploadContentAsStre am(ZMailbox.java:1890)
    ... 10 more

    If issue persists please post description and debug information here.

  2. #2
    Dirk's Avatar
    Dirk is offline Moderator
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    Default

    Hi, could you say what version of zimbra you are using (zmcontol -v) and also what device you are syncing to ?

  3. #3
    burbanski is offline Junior Member
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    Default Zimbra and OS versions

    Hello, Dirk. Thanks for your reply. Here is the version information I got from Zimbra's desktop About dialog:

    Zimbra Desktop 1.0.4 (build 1833)

    Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/1.0.4)

  4. #4
    burbanski is offline Junior Member
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    Default

    Dirk, I'm also wondering if there's just an easy way to start over with synching. I consider the server to be primary. In some cases, I'd willing delete my local copy of server data, and then resynch with the server.

  5. #5
    mailman.33's Avatar
    mailman.33 is offline Loyal Member
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    Unhappy Face the same issues as burbanski

    Hi guys,

    I get the same error as burbanski while trying to connect to server with zdesktop, using a zimbra account configured on it.

    Dirk and bubanski, any thoughts on this? please get back, thanks!

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by mailman.33 View Post
    Hi guys,

    I get the same error as burbanski while trying to connect to server with zdesktop, using a zimbra account configured on it.

    Dirk and bubanski, any thoughts on this? please get back, thanks!
    Have you tried ZD beta 3?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    Dirk's Avatar
    Dirk is offline Moderator
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    Gah, I missed a crucial fact here, this is Zimbra Desktop. When you mentioned syncing, I initially thought you were using ZCS and syncing to an Android or blackberry or iphone. My bad.

    I've not much exposure to ZD, but I'd start with Phoenix' suggestion and install the latest beta to see if that helps. Also, I seem to remember a way to force a full sync but cant remember it, I'll have a look around the various threads and see if I can find it.

  8. #8
    Saturdays is offline Advanced Member
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    Quote Originally Posted by Dirk View Post

    I've not much exposure to ZD, but I'd start with Phoenix' suggestion and install the latest beta to see if that helps. Also, I seem to remember a way to force a full sync but cant remember it, I'll have a look around the various threads and see if I can find it.
    It will be helpful if you could post the steps, because I could see many threads here with the same issue and without much solutions to them.

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by Saturdays View Post
    It will be helpful if you could post the steps, because I could see many threads here with the same issue and without much solutions to them.
    Evin if this is a bug no further fixes will be applied to ZD 1.x, you'd be far better trying the new beta.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    Saturdays is offline Advanced Member
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    Quote Originally Posted by phoenix View Post
    Evin if this is a bug no further fixes will be applied to ZD 1.x, you'd be far better trying the new beta.
    Okay thnx for the tip, I am trying to use the new ZD beta release. I will post if there are any issues still there.

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