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Thread: Zimbra Desktop 1.04 Tags are not synced

  1. #1
    martinmuc is offline Intermediate Member
    Join Date
    Feb 2007
    Rep Power

    Default Zimbra Desktop 1.04 Tags are not synced


    i have the problem with several Accounts.
    When i do the first time sync of an account to Zimbra Desktop then all objects with tags are not synced. (error reporting is below)
    Then i switch to the webclient, remove the tag from the email and set it back again, then it will be synced. I can also set a new, 2nd tag, then the email and both tags are synced.
    Only when i resync/sync the first time, they didnt get synced.
    Looks like ZD hasn't the tags before it got an email with tags.

    We use Zimbra Enterprise Edition 6.0.7, and ZD 1.04 on Windows and Mac. On both clients the same error, with different accounts.

    Note: the tag is originally in the client called "Wichtig" and not like in the Error-Type ":Wichtig" (with : at the beginning), didnt know if this is normal.

    Product name: Zimbra Desktop
    Product version: 1.0.4
    Build ID: 1833
    Release type: R
    OS Platform: Mac OS X x86_64 10.6.3
    Time of event: 2010-05-27 16:20:24
    Error type: For input string: ":Wichtig"
    Item ID: 26594
    Error summary: message sync failed

    Affected data - PLEASE REMOVE ANY SENSITIVE INFORMATION (size=3332):



    java.lang.NumberFormatException: For input string: ":Wichtig"
    at java.lang.NumberFormatException.forInputString(Num
    at java.lang.Integer.parseInt(
    at java.lang.Integer.parseInt(
    at com.zimbra.cs.mailbox.Tag.tagsToBitmask( 2)
    at com.zimbra.cs.mailbox.Mailbox.addMessageInternal(M
    at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.j ava:4728)
    at com.zimbra.cs.mailbox.InitialSync.saveMessage(Init
    at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(
    at com.zimbra.cs.mailbox.InitialSync.syncMessages(Ini
    at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(
    at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync .java:172)
    at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync .java:155)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:184)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM
    at com.zimbra.cs.service.offline.OfflineSync.handle(O
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:275)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se
    at org.mortbay.jetty.handler.ContextHandler.handle(Co
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(
    at org.mortbay.jetty.handler.HandlerCollection.handle (
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha
    at org.mortbay.jetty.Server.handle(
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt
    at org.mortbay.jetty.HttpConnection$ ntent(
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec
    at org.mortbay.thread.BoundedThreadPool$ n(


    Can you help me?

    Thanks in advance,


  2. #2
    vmahajan is offline Zimbra Employee
    Join Date
    Jan 2010
    Rep Power


    I guess you might be using ZCS 6.0.6 because 6.0.7 has not been released yet (it will soon be).

    You have encountered bug 47162 which has been fixed for 6.0.7.

  3. #3
    martinmuc is offline Intermediate Member
    Join Date
    Feb 2007
    Rep Power



    whoops sorry, we have 6.0.6...

    Ok, thanks for the answer then we will wait for the 6.0.7 :-)



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