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Thread: Keep getting errors with attachments

  1. #1
    sagelike is offline Active Member
    Join Date
    Jan 2010
    Cochrane, Alberta
    Rep Power

    Default Keep getting errors with attachments

    Almost all email with attachments results in an error:

    method: GetMsgRequest
    msg: system failure: MessagingException while creating MimeMessage for item 38444
    code: service.FAILURE
    detail: soap:Receiver......

    Caused by: renaming destination file C:\Documents and Settings\xxxxxxxxx\Local Settings\Application Data\Zimbra\Zimbra Desktop\data\tmp\uncompressed\y7sXVafI3GsMg5BmGzdD 6IuBp4M= already exists at

    When I delete the file y7sXVafI3GsMg5BmGzdD6IuBp4M at the location above. I can then open the email and retrieve the file though the error may likely reoccur.

    I'm using ZD2 Beta 2. I often received the same error ZD2 Beta 1.

    Also, creating a new email or replying or forwarding an email seems slow opening a new windows compared to ZD2 Beta 1.


  2. #2
    aknoerig is offline Beginner Member
    Join Date
    Apr 2010
    Rep Power

    Default Same here

    ..when selecting an e-mail with attachment. Here's the error report:

    method:	SearchConvRequest
    msg:	system failure: MessagingException while creating MimeMessage for item 35958
    code:	service.FAILURE
    detail:	soap:Receiver
    trace:	com.zimbra.common.service.ServiceException: system failure: MessagingException while creating MimeMessage for item 35958 ExceptionId:btpool0-387:1272027688282:e7b7bc289615c34a Code:service.FAILURE at 
    com.zimbra.common.service.ServiceException.FAILURE( at 
    com.zimbra.cs.mailbox.MessageCache.getMimeMessage( at com.zimbra.cs.mailbox.Message.getMimeMessage( at 
    com.zimbra.cs.mailbox.Message.getMimeMessage( at 
    com.zimbra.cs.service.mail.ToXML.encodeMessageAsMP( at 
    com.zimbra.cs.service.mail.Search.addMessageHit( at 
    com.zimbra.cs.service.mail.SearchConv.putHits( at 
    com.zimbra.cs.service.mail.SearchConv.handle( at 
    com.zimbra.soap.SoapEngine.dispatchRequest( at 
    com.zimbra.soap.SoapEngine.dispatch( at 
    com.zimbra.soap.SoapEngine.dispatch( at 
    com.zimbra.soap.SoapServlet.doWork( at 
    com.zimbra.soap.SoapServlet.doPost( at 
    javax.servlet.http.HttpServlet.service( at 
    com.zimbra.cs.servlet.ZimbraServlet.service( at 
    javax.servlet.http.HttpServlet.service( at 
    org.mortbay.jetty.servlet.ServletHolder.handle( at 
    org.mortbay.jetty.servlet.ServletHandler.handle( at 
    at org.mortbay.jetty.servlet.SessionHandler.handle( 
    at org.mortbay.jetty.handler.ContextHandler.handle( 
    at org.mortbay.jetty.webapp.WebAppContext.handle( 
    at org.mortbay.jetty.handler.ContextHandlerCollection.handle( at 
    org.mortbay.jetty.handler.HandlerCollection.handle( at 
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle( 
    at org.mortbay.jetty.handler.HandlerWrapper.handle( at 
    org.mortbay.jetty.Server.handle( at 
    org.mortbay.jetty.HttpConnection.handleRequest( at 
    org.mortbay.jetty.HttpConnection$RequestHandler.content( at org.mortbay.jetty.HttpParser.parseNext( at 
    org.mortbay.jetty.HttpParser.parseAvailable( at 
    org.mortbay.jetty.HttpConnection.handle( at at 
    Caused by: javax.mail.MessagingException: Error in input stream; nested exception is: renaming destination file 
    C:\Users\andre\AppData\Local\Zimbra\Zimbra Desktop\data\tmp\uncompressed\khY15Ds+YxkRYTX3OOjx3SAOl2s= already exists 
    at javax.mail.internet.InternetHeaders.load( at 
    javax.mail.internet.InternetHeaders.( at 
    at javax.mail.internet.MimeMessage.parse( at 
    javax.mail.internet.MimeMessage.( at 
    com.zimbra.cs.mime.Mime$FixedMimeMessage.( at 
    ... 33 more 
    Caused by: renaming destination file C:\Users\andre\AppData\Local\Zimbra\Zimbra Desktop\data\tmp\uncompressed\khY15Ds+YxkRYTX3OOjx3SAOl2s= already exists 
    at com.zimbra.common.util.FileUtil.rename( at at at at at 
    com.sun.mail.util.LineInputStream.readLine( at 
    ... 39 more
    Body: {
      SearchConvRequest: {
        _jsns: "urn:zimbraMail",
        cid: "972a3370-0e1f-4d25-877d-1e8b386d1858:-35958",
        fetch: "972a3370-0e1f-4d25-877d-1e8b386d1858:35958",
        html: 1,
        limit: 50,
        locale: {
          _content: "en_US"
        max: 100000,
        offset: 0,
        query: "in:"inbox"",
        read: 1,
        sortBy: "dateDesc",
        tz: {
          id: "Europe/Berlin"
    Header: {
      context: {
        _jsns: "urn:zimbra",
        account: {
          _content: "***",
          by: "name"
        authToken: "(removed)",
        notify: {
          seq: 69
        session: {
          _content: 13206,
          id: 13206
        userAgent: {
          name: "ZimbraWebClient - PRISM (Win)",
          version: "0.0"

  3. #3
    Warthog is offline New Member
    Join Date
    Mar 2010
    Rep Power


    Getting the same thing. ZD2 beta2

  4. #4
    jimcran is offline Junior Member
    Join Date
    Jan 2009
    Rep Power

    Unhappy Same Problem with Attachments

    Like others I'm having the same problem with attachments over a certain size (not quite sure how large). Deleting files in the \data\tmp\uncompressed folder solves the problem one time (requires a machine re-boot to do so) but then next "large" attachment fails. Most frustrating!

    I'm running windows 7.

    Any ideas would be most appreciated.

  5. #5
    markpr is offline Active Member
    Join Date
    Apr 2006
    Rep Power


    Also open that same problem attachment in the web version of zimbra and save to your local system. Then compose a new message in the web version, add that attachment, and then save your new message as draft. Sync Zimbra Desktop and try and open that draft message with the attachment - it will also fail with the same error at least isolating the problem to how Zimbra Desktop stores attachments/retrieves attachments from the Zimbra Server (nothing to do with how Zimbra Server processes the message).

    I've been waiting for RC1/Beta3 before opening a bug report on this to see if it's still present. I have been submitting the "send error report" occasionally like others but I don't know what happens to these reports - is anyone viewing them?

  6. #6
    ArjandeV is offline Junior Member
    Join Date
    May 2010
    Rep Power


    On ZD203 on OSX 10.6.5 I get this:
    Attached Images Attached Images

  7. #7
    markpr is offline Active Member
    Join Date
    Apr 2006
    Rep Power


    For me, ZD2 beta 3 has resolved all problems with attachments.

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