Trying to sync w/ Netaddress.com/@usa.net/imap.postoffice.net

[fhouston]

We're playing around w/ Zimbra again trying to figure out if we want to switch over to this. One problem I'm having is getting a third party IMAP/web based mailer (Net@ddress Mail) to work properly w/ the client. As far as I can tell the settings are correct and it validates, however when I try to sync I get the following error. I'm relatively certain it is not the end site itself because my usual mail client (Alpine) has no problems connecting. I'm not a java programmer by any stretch of the imagination so if anyone can decrypt the following and let me know what might be wrong I'd appreciate it. I'm not sure what is means by "request already pending" as I've tried this several times over the past few days from a few different machines so any single session should have timed out by now.

TIA



Failure communicating with remote server. Please try again later.

Debug message: Request already pending

Exception:

com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '[mailbox]' failed
ExceptionId:btpool0-7:1271096739082:086a1ac3372223b5
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.datasource.ImapSync.syncFailed(ImapS ync.java:298)
at com.zimbra.cs.datasource.ImapSync.syncRemoteFolder s(ImapSync.java:221)
at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:193)
at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:152)
at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:88)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:157)
at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:49)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:275)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:187)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
Caused by: java.lang.IllegalStateException: Request already pending
at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:462)
at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima pRequest.java:77)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:81)
at com.zimbra.cs.mailclient.imap.ImapConnection.doSel ectOrExamine(ImapConnection.java:187)
at com.zimbra.cs.mailclient.imap.ImapConnection.selec t(ImapConnection.java:174)
at com.zimbra.cs.datasource.RemoteFolder.select(Remot eFolder.java:236)
at com.zimbra.cs.datasource.ImapFolderSync.createLoca lFolder(ImapFolderSync.java:511)
at com.zimbra.cs.datasource.ImapFolderSync.syncFolder (ImapFolderSync.java:125)
at com.zimbra.cs.datasource.ImapSync.syncRemoteFolder s(ImapSync.java:216)
... 34 more

If issue persists please post description and debug information here.











EDIT: BTW just so I understand, this connection should just be from the machine the client/desktop is running on to the Netaddress server over the IMAP port right? Does the client/desktop need to talk to the local Zimbra server in this process? The reverse connection should come back over the same path right, so a stateful f/w should have the appropriate connection state to allow this, correct?

[fhouston]

I've also found out it doesn't work from the web client either. During setting up the account I get successful test logins but when it tries to sync I'm getting the following error:

system failure: Synchronization of folder 'Inbox' failed, SELECT failed: Error in response, Invalid number format: 42153101529505023

Anyone know what this means?