Startup Screen Hangs, Unable to Use Zimbra Desktop

[Jerry Canterbury]

Originally Posted by jmhe

can you copy and paste the content of this file?

%SystemRoot%\system32\drivers\etc\hosts

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost

[Jerry Canterbury]

Originally Posted by Jerry Canterbury

I have Symantec Antivirus running, no alerts have appeared.

Symantec has been running all along, including when Zimbra was running successfully. I looked at the Symantec scan logs just now and don't see anything where Zimbra was flagged.

Also, I turned off Symantec just now and tried again, with same result.

[jmhe]

what if you set trayicon=false in webapp.ini:

trayicon=false

[Jerry Canterbury]

Originally Posted by jmhe

what if you set trayicon=false in webapp.ini:

trayicon=false

Yes! That allows the application to open.

Although now I don't get that nifty little tray icon that shows me when I have new mail.

[jmhe]

although i can not reproduce the problem myself, we are aware that a few people got hit by this issue. (search for iTune 9 upgrade on this forum...)

i am sorry to say that this is the best workaround available. we are actively looking into fixing it.

Originally Posted by Jerry Canterbury

Yes! That allows the application to open.

Although now I don't get that nifty little tray icon that shows me when I have new mail.