Failure communicating with remote server. Connection is closed

[RyanMeray]

This is trying to sync with a Yahoo account which was previously presenting now problems (as of late December). The email address is an @ameritech.net address, I don't know if that makes a difference.

When I manually Send/Receive, it does update the Inbox, and a few of the folders it's updated in the past, but it's not downloading mail for the rest of the folders.

	Failure communicating with remote server. Please try again later.

Debug message: Connection is closed

Exception:

com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Royal Oak Chamber' failed
ExceptionId:btpool0-6:1263405771286:b933ebbfa3cfabbb
Code:service.FAILURE
	at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
	at com.zimbra.cs.datasource.ImapSync.syncFailed(ImapSync.java:298)
	at com.zimbra.cs.datasource.ImapSync.syncMessages(ImapSync.java:260)
	at com.zimbra.cs.datasource.ImapSync.syncFolders(ImapSync.java:195)
	at com.zimbra.cs.datasource.ImapSync.importData(ImapSync.java:152)
	at com.zimbra.cs.offline.OfflineImport.importData(OfflineImport.java:88)
	at com.zimbra.cs.offline.YMailImport.importData(YMailImport.java:53)
	at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:157)
	at com.zimbra.cs.mailbox.LocalMailbox.importData(LocalMailbox.java:417)
	at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDataSources(LocalMailbox.java:389)
	at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailbox.java:431)
	at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:49)
	at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:429)
	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:286)
	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:160)
	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:275)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:187)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:362)
	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)
	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)
	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
	at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
	at org.mortbay.jetty.handler.RewriteHandler.handle(RewriteHandler.java:176)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
	at org.mortbay.jetty.Server.handle(Server.java:313)
	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
	at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)
	at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)
	at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
	at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
	at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
Caused by: java.io.IOException: Connection is closed
	at com.zimbra.cs.mailclient.imap.ImapConnection.sendRequest(ImapConnection.java:459)
	at com.zimbra.cs.mailclient.imap.ImapRequest.send(ImapRequest.java:77)
	at com.zimbra.cs.mailclient.imap.ImapRequest.sendCheckStatus(ImapRequest.java:81)
	at com.zimbra.cs.mailclient.imap.ImapConnection.doSelectOrExamine(ImapConnection.java:187)
	at com.zimbra.cs.mailclient.imap.ImapConnection.select(ImapConnection.java:174)
	at com.zimbra.cs.datasource.RemoteFolder.select(RemoteFolder.java:236)
	at com.zimbra.cs.datasource.ImapFolderSync.checkUidValidity(ImapFolderSync.java:724)
	at com.zimbra.cs.datasource.ImapFolderSync.syncMessages(ImapFolderSync.java:205)
	at com.zimbra.cs.datasource.ImapSync.syncMessages(ImapSync.java:257)
	... 35 more

If issue persists please post description and debug information here.

[RyanMeray]

Additionally, if I delete the folder on which the error is occurring, it just moves down to the next folder in the list and gives an almost identical error for that one.

[RyanMeray]

I've used Zimbra to back up what email it managed to download, then I reset the folder. Still getting the error.

What a joke.

[elkin]

Any fix to this? I installed 2.01 in hopes that it would work, because it didn't in 2.0, but, still doesn't work.