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Thread: Reporting error messages fails

  1. #1
    ctaylor is offline New Member
    Join Date
    Dec 2009
    Rep Power

    Default Reporting error messages fails

    I have had an ongoing issue in that I tried to delete a folder that cannot be deleted. Consequently I get several errors per hour informing me of the error. When I click on the report error button, all of the emails are bounced stating that it is an invalid address.

    1. How do I eliminate the errors.
    2. Why are the emails being bounced?

    The actual error that I receive is:

    Product name: Zimbra Desktop
    Product version: 1.0.3
    Build ID: 1691
    Release type: R
    OS Platform: Windows Vista x86 6.0
    Time of event: 2009-12-31 00:16:23
    Error type: DELETE failed: Cannot delete this folder.
    Item ID: 258
    Error summary: Synchronization of folder 'INBOX.Trash' disabled due to error: Unable to delete remote folder


    Failed request: C04 DELETE INBOX.Trash


    com.zimbra.cs.mailclient.CommandFailedException: DELETE failed: Cannot delete this folder.
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(I
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(I
    at com.zimbra.cs.mailclient.imap.ImapRequest.checkSta tus(
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(
    at com.zimbra.cs.mailclient.imap.ImapConnection.delet e(
    at com.zimbra.cs.datasource.RemoteFolder.delete(Remot
    at com.zimbra.cs.datasource.ImapFolderSync.deleteRemo teFolder(
    at com.zimbra.cs.datasource.ImapFolderSync.checkTrack edFolder(
    at com.zimbra.cs.datasource.ImapFolderSync.syncFolder (
    at com.zimbra.cs.datasource.ImapSync.syncRemoteFolder s(
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS
    at com.zimbra.cs.offline.OfflineImport.importData(Off
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc
    at com.zimbra.cs.mailbox.DesktopMailbox$
    at java.util.TimerThread.mainLoop(Unknown Source)
    at Source)


    Last edited by ctaylor; 12-30-2009 at 10:29 PM.

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