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Thread: (!!)TROUBLE in check_mail: parts_decode_ext FAILED:

  1. #1
    pvivekk is offline Starter Member
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    Default (!!)TROUBLE in check_mail: parts_decode_ext FAILED:

    Hello Sir,

    I am getting the following error while sending or receiving mail through Zimbra.

    PART-1
    ==========
    Dec 22 08:58:27 mx amavis[12948]: (12948-18) (!!)TROUBLE in check_mail: parts_decode_ext FAILED: Unix utility file(1) not available, but is needed at (eval 97) line 110.
    Dec 22 08:58:27 mx amavis[31693]: (31693-04) (!!)TROUBLE in check_mail: parts_decode_ext FAILED: Unix utility file(1) not available, but is needed at (eval 97) line 110.
    Dec 22 08:58:27 mx amavis[31693]: (31693-04) (!)PRESERVING EVIDENCE in /opt/zimbra/data/amavisd/tmp/amavis-20091222T085827-31693
    Dec 22 08:58:27 mx amavis[12948]: (12948-18) (!)PRESERVING EVIDENCE in /opt/zimbra/data/amavisd/tmp/amavis-20091222T085827-12948


    PART - 2
    =======

    Dec 22 08:58:27 mx postfix/smtp[30876]: B2448AA22C8: to=<admin@mx.sampledomain.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=34079, delays=34079/0.01/0/0.05, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=12948-18, parts_decode_ext FAILED: Unix utility file(1) not available, but is needed at (eval 97) line 110. (in reply to end of DATA command))


    Please suggest a solution for this issue. I could not trace the similar issue in your forum.

    Thank you.

    Regards,
    Vivek

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by pvivekk View Post
    =========
    Dec 22 08:58:27 mx amavis[12948]: (12948-18) (!!)TROUBLE in check_mail: parts_decode_ext FAILED: Unix utility file(1) not available, but is needed at (eval 97) line 110.
    Quote Originally Posted by pvivekk View Post
    Dec 22 08:58:27 mx postfix/smtp[30876]: B2448AA22C8: to=<admin@mx.sampledomain.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=34079, delays=34079/0.01/0/0.05, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=12948-18, parts_decode_ext FAILED: Unix utility file(1) not available, but is needed at (eval 97) line 110. (in reply to end of DATA command))

    Quote Originally Posted by pvivekk View Post
    Please suggest a solution for this issue. I could not trace the similar issue in your forum.
    The answer in your original post, you need to install the required package - this has been covered in the forums.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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