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  #1 (permalink)  
Old 10-14-2009, 05:04 PM
Senior Member
 
Posts: 56
Unhappy Error: Couldn't access Yahoo! Zimbra Desktop server

Tried to install on RedHat Workstation - 5.3

Got this error on startup:
Couldn't access Yahoo! Zimbra Desktop server.


From Log:

2009-10-14 18:06:40,563 INFO [main] [] log - Opened /home/steven/zimbra/jetty/logs/access_log.2009-10-14
2009-10-14 18:06:40,644 WARN [service-port-ping] [] offline - service port check failed; will retry in 5 seconds
com.zimbra.common.soap.SoapParseException: cannot determine soap protocol in reply: <html><head><meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"/><title>Error 404 NOT_FOUND</title></head><body><h2>HTTP ERROR: 404</h2><pre>NOT_FOUND</pre><p>RequestURI=/service/admin/soap/</p></body></html>
at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:249)
at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:227)
at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:295)
at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:230)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:318)
at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:305)
at com.zimbra.cs.offline.OfflineSyncManager.confirmSe rviceOpen(OfflineSyncManager.java:586)
at com.zimbra.cs.offline.OfflineSyncManager.access$30 0(OfflineSyncManager.java:53)
at com.zimbra.cs.offline.OfflineSyncManager$1.run(Off lineSyncManager.java:561)
at java.lang.Thread.run(Unknown Source)
2009-10-14 18:06:40,645 INFO [main] [] log - Started SelectChannelConnector@127.0.0.1:7633
2009-10-14 18:06:45,812 INFO [service-port-ping] [] offline - service port is ready.
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  #2 (permalink)  
Old 10-16-2009, 11:41 AM
Senior Member
 
Posts: 56
Unhappy Failures on Installation of Desktop

Hello Users, Admin, and determined folks like me.

I have tried to install this desktop client on my RedHat WS 5.3 with no results.
I keep getting the same error on startup - It complains that it can access Yahoo! Zimbra Desktop server.

Anyone - who can sort this mess out please respond.

Console Output:

canUpdate? testing /home/steven/zimbra/zdesktop/linux/prism/update.test
canUpdate? testing /home/steven/zimbra/zdesktop/linux/prism/updates/0/update.test
can update
Reading Status File: /home/steven/zimbra/zdesktop/linux/prism/updates/0/update.status
_postUpdateProcessing: No Status, No Update
_loadXMLFileIntoArray: XML File does not exist
Error: this.docShell is null
Source File: chrome://global/content/bindings/browser.xml
Line: 0
Warning: assignment to undeclared variable YAHOO
Source File: chrome://inquisitor/content/utils.js
Line: 8
Warning: assignment to undeclared variable yahooLogger
Source File: chrome://inquisitor/content/utils.js
Line: 833
Warning: assignment to undeclared variable ytbDebug
Source File: chrome://inquisitor/content/utils.js
Line: 834
Warning: assignment to undeclared variable yahooUtils
Source File: chrome://inquisitor/content/utils.js
Line: 838
Warning: assignment to undeclared variable yahooNetUtils
Source File: chrome://inquisitor/content/utils.js
Line: 842
Warning: Error in parsing value for property 'height'. Declaration dropped.
Source File: file:///home/steven/zimbra/zdesktop/zdesktop.webapp/splash.html
Line: 8

Log File:
2009-10-16 14:21:38,927 DEBUG [main] [] offline - Loading 6 folder mappings for service 'yahoo.com'
2009-10-16 14:21:38,928 DEBUG [main] [] offline - Loading 2 attrs for service 'yahoo.com'
2009-10-16 14:21:38,928 DEBUG [main] [] offline - Loading 19 folder mappings for service 'gmail.com'
2009-10-16 14:21:38,929 DEBUG [main] [] offline - Loading 2 attrs for service 'gmail.com'
2009-10-16 14:21:38,929 DEBUG [main] [] offline - Loading 5 folder mappings for service 'aol.com'
2009-10-16 14:21:38,929 DEBUG [main] [] offline - Loading 8 folder mappings for service '.msexchange'
2009-10-16 14:21:38,929 DEBUG [main] [] offline - Loading 9 folder mappings for service 'hotmail.com'
2009-10-16 14:21:41,680 INFO [main] [] log - No Transaction manager found - if your webapp requires one, please configure one.
2009-10-16 14:21:41,892 INFO [main] [] log - Opened /home/steven/zimbra/zdesktop/jetty/logs/access_log.2009-10-16
2009-10-16 14:21:41,975 WARN [service-port-ping] [] offline - service port check failed; will retry in 5 seconds
com.zimbra.common.soap.SoapParseException: cannot determine soap protocol in reply: <html><head><meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"/><title>Error 404 NOT_FOUND</title></head><body><h2>HTTP ERROR: 404</h2><pre>NOT_FOUND</pre><p>RequestURI=/service/admin/soap/</p></body></html>
at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:249)
at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:227)
at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:295)
at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:230)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:318)
at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:305)
at com.zimbra.cs.offline.OfflineSyncManager.confirmSe rviceOpen(OfflineSyncManager.java:586)
at com.zimbra.cs.offline.OfflineSyncManager.access$30 0(OfflineSyncManager.java:53)
at com.zimbra.cs.offline.OfflineSyncManager$1.run(Off lineSyncManager.java:561)
at java.lang.Thread.run(Unknown Source)
2009-10-16 14:21:41,975 INFO [main] [] log - Started SelectChannelConnector@127.0.0.1:7633
2009-10-16 14:21:47,116 INFO [service-port-ping] [] offline - service port is ready.

Thanks in advance,

Steven
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