GMAIL - Failure communicating with remote server

[augustandy]

Hi
Just installed Zimbra and want to use it, hence I am persevering to try and resolve this issue: Any help appreciated!

>>>
Failure communicating with remote server. Please try again later.

Debug message: The statement was aborted because it would have caused a duplicate key value in a unique or primary key constraint or unique index identified by 'SQL090827102607740' defined on 'IMAP_FOLDER'.

Exception:

com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '[Gmail]/Sent Mail' failed
ExceptionId:mid=2:1251366609160:c05e69e9537b50d9
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.datasource.ImapSync.syncFailed(ImapS ync.java:298)
at com.zimbra.cs.datasource.ImapSync.syncRemoteFolder s(ImapSync.java:221)
at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:193)
at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:152)
at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:88)
at com.zimbra.cs.offline.GMailImport.importData(GMail Import.java:52)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:157)
at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:361)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:437)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
Caused by: com.zimbra.common.service.ServiceException: system failure: Unable to store IMAP message data
ExceptionId:mid=2:1251366609129:c05e69e9537b50d9
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.db.DbImapFolder.createImapFolder(DbI mapFolder.java:111)
at com.zimbra.cs.account.DataSource.createImapFolder( DataSource.java:320)
at com.zimbra.cs.datasource.ImapSync.createFolderTrac ker(ImapSync.java:85)
at com.zimbra.cs.datasource.ImapFolderSync.createLoca lFolder(ImapFolderSync.java:521)
at com.zimbra.cs.datasource.ImapFolderSync.syncFolder (ImapFolderSync.java:125)
at com.zimbra.cs.datasource.ImapSync.syncRemoteFolder s(ImapSync.java:216)
... 12 more
Caused by: java.sql.SQLException: The statement was aborted because it would have caused a duplicate key value in a unique or primary key constraint or unique index identified by 'SQL090827102607740' defined on 'IMAP_FOLDER'.
at org.apache.derby.impl.jdbc.SQLExceptionFactory.get SQLException(Unknown Source)
at org.apache.derby.impl.jdbc.Util.generateCsSQLExcep tion(Unknown Source)
at org.apache.derby.impl.jdbc.TransactionResourceImpl .wrapInSQLException(Unknown Source)
at org.apache.derby.impl.jdbc.TransactionResourceImpl .handleException(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedConnection.handleE xception(Unknown Source)
at org.apache.derby.impl.jdbc.ConnectionChild.handleE xception(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedStatement.executeS tatement(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedPreparedStatement. executeStatement(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedPreparedStatement. executeUpdate(Unknown Source)
at org.apache.commons.dbcp.DelegatingPreparedStatemen t.executeUpdate(DelegatingPreparedStatement.java:2 33)
at com.zimbra.cs.db.DbImapFolder.createImapFolder(DbI mapFolder.java:106)
... 17 more
Caused by: ERROR 23505: The statement was aborted because it would have caused a duplicate key value in a unique or primary key constraint or unique index identified by 'SQL090827102607740' defined on 'IMAP_FOLDER'.
at org.apache.derby.iapi.error.StandardException.newE xception(Unknown Source)
at org.apache.derby.impl.sql.execute.IndexChanger.ins ertAndCheckDups(Unknown Source)
at org.apache.derby.impl.sql.execute.IndexChanger.doI nsert(Unknown Source)
at org.apache.derby.impl.sql.execute.IndexChanger.ins ert(Unknown Source)
at org.apache.derby.impl.sql.execute.IndexSetChanger. insert(Unknown Source)
at org.apache.derby.impl.sql.execute.RowChangerImpl.i nsertRow(Unknown Source)
at org.apache.derby.impl.sql.execute.InsertResultSet. normalInsertCore(Unknown Source)
at org.apache.derby.impl.sql.execute.InsertResultSet. open(Unknown Source)
at org.apache.derby.impl.sql.GenericPreparedStatement .execute(Unknown Source)
... 22 more

If issue persists please post description and debug information here.
<<<

[augustandy]

I have installed the new build [zdesktop_1_0_3_build_1691_win32] but am still getting the same problem.

Any help please? Someone must know the reason for this error???

[Hallibagger]

I have the same problem with 1.0.3.

[augustandy]

Is there anyone who can help with this issue please?