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Old 07-23-2009, 09:24 AM
Intermediate Member
 
Posts: 21
Default [SOLVED] Sync with MS Echange issue

Error occurs when setting up an IMAP with MS Exchange. I tried to reset and start over, but the same error occurred. Two folders received 219 mb and 293 mb before the error.

----------
Failure communicating with remote server. Please try again later.

Debug message: Request already pending

Exception:

com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Cocona2009' failed
ExceptionId:mid=3:1248362384898:0f0186eb1005d690
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.datasource.ImapSync.syncFailed(ImapS ync.java:298)
at com.zimbra.cs.datasource.ImapSync.syncMessages(Ima pSync.java:260)
at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:195)
at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:152)
at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:88)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:361)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:437)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
Caused by: java.lang.IllegalStateException: Request already pending
at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:462)
at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima pRequest.java:77)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:81)
at com.zimbra.cs.mailclient.imap.ImapConnection.doSel ectOrExamine(ImapConnection.java:187)
at com.zimbra.cs.mailclient.imap.ImapConnection.selec t(ImapConnection.java:174)
at com.zimbra.cs.datasource.RemoteFolder.select(Remot eFolder.java:236)
at com.zimbra.cs.datasource.ImapFolderSync.checkUidVa lidity(ImapFolderSync.java:724)
at com.zimbra.cs.datasource.ImapFolderSync.syncMessag es(ImapFolderSync.java:205)
at com.zimbra.cs.datasource.ImapSync.syncMessages(Ima pSync.java:257)
... 11 more

UPDATE:
Problem solved. Issue was a message with a bad format.
I isolated the problem by determining which folder was causing the problem. I made a new folder and move messages from the Bad folder to the New folder. I moved 25 messages (using OWA) at a time and sync Zimbra after each move. Once the folder gave an error on the sync I looked at that set of 25 messages. I used Evolution with an IMAP connection to see which email had an IMAP4 issue. One message stated there was a problem with IMAP4. An alternative work around is to search the folder using Evolution for "IMAP4" in the body of the message text.

Last edited by Regger; 07-24-2009 at 10:59 AM.. Reason: UPDATE
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