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Thread: Yahoo address book synchronization failed...

  1. #1
    HomeTech2 is offline Starter Member
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    Default Yahoo address book synchronization failed...

    Good morning! I need some assistance in deciphering what this error report entails and what I need to do to correct it. This error report is from a friend of mine so I do not have the actual machine in front of me. The error is from a Dell laptop running Windows Vista Home Premium. It appears to be erroring when trying to sync the contacts.

    Awaiting good sound advice for the correction. Many thanks in advance!!

    -gb

    Listed below is the report from Zimbra:

    To: zdesktop-report@zimbra.com
    Sent: Monday, July 20, 2009 7:07:44 PM GMT -05:00 US/Canada Eastern
    Subject: zdesktop error report (2009-07-20 19:07:44): Invalid 'address' field child element: country-code

    Product name: Zimbra Desktop
    Product version: 1.0
    Build ID: 1593
    Release type: R
    OS Platform: Windows Vista x86 6.0
    Time of event: 2009-07-20 19:07:44
    Error type: Invalid 'address' field child element: country-code
    Item ID: 7
    Error summary: Yahoo address book synchronization failed

    ----------------------------------------------------------------------------
    Affected data - PLEASE REMOVE ANY SENSITIVE INFORMATION (size=0):
    ----------------------------------------------------------------------------



    ----------------------------------------------------------------------------
    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------

    java.lang.IllegalArgumentException: Invalid 'address' field child element: country-code
    at com.zimbra.cs.offline.util.yab.AddressField.par*** ml(AddressField.java:117)
    at com.zimbra.cs.offline.util.yab.Field.fromXml(Field .java:130)
    at com.zimbra.cs.offline.util.yab.Contact.par***ml(Co ntact.java:114)
    at com.zimbra.cs.offline.util.yab.Contact.fromXml(Con tact.java:104)
    at com.zimbra.cs.offline.util.yab.SyncResponseEvent.p ar***ml(SyncResponseEvent.java:99)
    at com.zimbra.cs.offline.util.yab.SyncResponseEvent.f romXml(SyncResponseEvent.java:91)
    at com.zimbra.cs.offline.util.yab.SyncResponse.par*** ml(SyncResponse.java:115)
    at com.zimbra.cs.offline.util.yab.SyncResponse.fromXm l(SyncResponse.java:41)
    at com.zimbra.cs.offline.util.yab.SyncRequest.parseRe sponse(SyncRequest.java:74)
    at com.zimbra.cs.offline.util.yab.Request.sendRequest (Request.java:101)
    at com.zimbra.cs.offline.util.yab.Request.send(Reques t.java:55)
    at com.zimbra.cs.offline.util.yab.SyncRequest.send(Sy ncRequest.java:79)
    at com.zimbra.cs.offline.ab.yab.SyncSession.sync(Sync Session.java:100)
    at com.zimbra.cs.offline.ab.yab.YabImport.importData( YabImport.java:70)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:88)
    at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:59)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:361)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:437)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)

    ----------------------------------------------------------------------------

  2. #2
    huttoner is offline Junior Member
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    Default

    I'm getting the same error message:

    Product name: Zimbra Desktop
    Product version: 1.0
    Build ID: 1593
    Release type: R
    OS Platform: Windows Vista x86 6.1
    Time of event: 2009-07-21 12:06:27
    Error type: Invalid 'address' field child element: country-code
    Item ID: 7
    Error summary: Yahoo address book synchronization failed

    etc etc

  3. #3
    dac
    dac is offline Zimbra Employee
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  4. #4
    huttoner is offline Junior Member
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    Default

    Yikes... so I get this error message every single time I sync now, since it started yesterday. Then last night I ran a sync on my blackberry with the blackberry desktop manager, and it wnet and nuked about 10 people from my book, while copying one entry (the most recent entry) ten times!

    Can't be sure, but I think there must be some relation... otherwise why all of a sudden I'm I having all these issues with my address book! Thank goodness for back-ups.

  5. #5
    huttoner is offline Junior Member
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    Ok, so I noticed that that latest contact I had added (through my yahoo inbox) was being duplicated again - but this time I hadn't synced with my blackberry. I deleted all references to that contact in both my yahoo address book and my zimbra address book, and now the error has disappeared.

  6. #6
    huttoner is offline Junior Member
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    Default

    crap... jumped the gun... error message still coming up.

  7. #7
    alphaelectric is offline Member
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    Default

    Same thing happening here:

    Invalid child element. I am unable to sync my contacts anymore

    What's funny though is that my calendar synchronization started working again. It's sort of a trade in

    EDIT 25.08.09: Calendar Sync is still broken. I have turned off the sync functions for now and the rest works.
    Last edited by alphaelectric; 08-24-2009 at 10:11 PM.

  8. #8
    pmccloud is offline Starter Member
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    Default

    I see that this bug is listed as resolved.

    What version does the fix show up in? I am running 1.0.2 build 1652 on Windows Vista and I am still getting the error.

    Thanks
    Pat

  9. #9
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by pmccloud View Post
    What version does the fix show up in?
    It's targetted for Release 2 (before you ask, no date for release yet).
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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