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  #1 (permalink)  
Old 07-17-2009, 03:34 PM
Junior Member
 
Posts: 5
Default Zimbra desktop no sync with an specific zimbra account

Hi, i have some zimbra accounts and other server in my zimbra desktop, it work fine with 3 of their, but with the more important account that is on zimbra server failed the sync many times (other times work fine, but only a few times)
This is the log, but i don't understand anything.
What is the problem and his solution.

Many thanks

Mensaje de depuración: missing meta entry reading tgz stream

Excepción:

java.lang.RuntimeException: missing meta entry reading tgz stream
at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1013)
at com.zimbra.cs.mailbox.InitialSync.syncMessages(Ini tialSync.java:960)
at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:439)
at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSyn c.java:247)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:92)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:76)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:188)
at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:47)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:275)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:190)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
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  #2 (permalink)  
Old 06-09-2010, 02:41 AM
Active Member
 
Posts: 30
Default

I'm getting exactly the same problem with an account on my NE server.

Did you ever solve this?
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  #3 (permalink)  
Old 06-10-2010, 10:13 PM
Zimbra Employee
 
Posts: 831
Default

please file a bug at https://bugzilla.zimbra.com/enter_bug.cgi?product=ZD. thanks
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  #4 (permalink)  
Old 06-25-2010, 01:06 AM
Active Member
 
Posts: 30
Default

This is a bug open here:

https://bugzilla.zimbra.com/show_bug.cgi?id=48282

Can everybody who is affected by this problem please vote on the bug?

Thanks,
Jon
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  #5 (permalink)  
Old 06-25-2010, 01:08 AM
Zimbra Consultant & Moderator
 
Posts: 19,655
Default

Quote:
Originally Posted by jmarriott View Post
This is a bug open here:

https://bugzilla.zimbra.com/show_bug.cgi?id=48282

Can everybody who is affected by this problem please vote on the bug?

Thanks,
Jon
You appear not to have included any debug trace for that report, can you also mention what type of server you're connecting to and whether it's POP or IMAP?
__________________
Regards


Bill
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  #6 (permalink)  
Old 06-25-2010, 01:11 AM
Active Member
 
Posts: 30
Default

The trace was attached by a Zimbra support engineer and is private 'cos it's got account and server names in.

Thanks,
Jon
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  #7 (permalink)  
Old 06-25-2010, 01:16 AM
Zimbra Consultant & Moderator
 
Posts: 19,655
Default

Quote:
Originally Posted by jmarriott View Post
The trace was attached by a Zimbra support engineer and is private 'cos it's got account and server names in.

Thanks,
Jon
Ah, I hadn't seen that.
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Regards


Bill
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