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Thread: Zimbra desktop no sync with an specific zimbra account

  1. #1
    info2000 is offline Junior Member
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    Default Zimbra desktop no sync with an specific zimbra account

    Hi, i have some zimbra accounts and other server in my zimbra desktop, it work fine with 3 of their, but with the more important account that is on zimbra server failed the sync many times (other times work fine, but only a few times)
    This is the log, but i don't understand anything.
    What is the problem and his solution.

    Many thanks

    Mensaje de depuración: missing meta entry reading tgz stream

    Excepción:

    java.lang.RuntimeException: missing meta entry reading tgz stream
    at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1013)
    at com.zimbra.cs.mailbox.InitialSync.syncMessages(Ini tialSync.java:960)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:439)
    at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSyn c.java:247)
    at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:92)
    at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:76)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:188)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:47)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:275)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:190)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)

  2. #2
    jmarriott is offline Active Member
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    Default

    I'm getting exactly the same problem with an account on my NE server.

    Did you ever solve this?

  3. #3
    jmhe is offline Zimbra Employee
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  4. #4
    jmarriott is offline Active Member
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    This is a bug open here:

    https://bugzilla.zimbra.com/show_bug.cgi?id=48282

    Can everybody who is affected by this problem please vote on the bug?

    Thanks,
    Jon

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by jmarriott View Post
    This is a bug open here:

    https://bugzilla.zimbra.com/show_bug.cgi?id=48282

    Can everybody who is affected by this problem please vote on the bug?

    Thanks,
    Jon
    You appear not to have included any debug trace for that report, can you also mention what type of server you're connecting to and whether it's POP or IMAP?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    jmarriott is offline Active Member
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    The trace was attached by a Zimbra support engineer and is private 'cos it's got account and server names in.

    Thanks,
    Jon

  7. #7
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by jmarriott View Post
    The trace was attached by a Zimbra support engineer and is private 'cos it's got account and server names in.

    Thanks,
    Jon
    Ah, I hadn't seen that.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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