[SOLVED] zdesktop fails to sync large mailboxes after migration

[rpanis]

Hi,

some users cannot sync their (large) mailbox with the zimbra desktop
in the log i find following error

2009-07-10 10:53:30,583 ERROR [mid=4] [mid=4;] RedoLogManager - IOException during redo log rollover
2009-07-10 10:53:30,583 FATAL [mid=4] [mid=4;] system - Aborting process
java.io.IOException: Unable to rename C:\Documents and Settings\Dirk\Local Settings\Application Data\Zimbra\zdesktop\redolog\~tmp-redo-20090710.085327.833-seq793.log to C:\Documents and Settings\Dirk\Local Settings\Application Data\Zimbra\zdesktop\redolog\redo.log
at com.zimbra.cs.redolog.logger.FileLogWriter.rollove r(FileLogWriter.java:416)
at com.zimbra.cs.redolog.RedoLogManager.rollover(Redo LogManager.java:589)
at com.zimbra.cs.redolog.RedoLogManager.log(RedoLogMa nager.java:389)
at com.zimbra.cs.redolog.op.RedoableOp.log(RedoableOp .java:317)
at com.zimbra.cs.mailbox.Mailbox.endTransaction(Mailb ox.java:6879)
at com.zimbra.cs.mailbox.Mailbox.addMessageInternal(M ailbox.java:5016)
at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.j ava:4708)
at com.zimbra.cs.mailbox.InitialSync.saveMessage(Init ialSync.java:1192)
at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1002)
at com.zimbra.cs.mailbox.InitialSync.syncMessages(Ini tialSync.java:960)
at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:431)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:321)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:385)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:385)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:385)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:385)
at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync .java:172)
at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync .java:155)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:184)
at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:121)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:437)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)

[RealmQuests]

Also having this issue. Posting it over in Error Reports...

[RealmQuests]

Duh -- didn't realize I was in Error Reports. Here's what we're getting for a debug (this is from a Macbook Air):

Debug message: Unexpected end of stream

Exception:

com.zimbra.common.service.ServiceException: system failure:
Synchronization of folder '/Inbox' failed
ExceptionId:btpool0-5:1247491888243:6351179fe5a4e28c
Code:service.FAILURE
at
com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.datasource.ImapSync.syncFailed(ImapS ync.java:298)
at com.zimbra.cs.datasource.ImapSync.syncMessages(Ima pSync.java:260)
at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:195)
at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:152)
at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:88)
at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:53)
at
com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
at
com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:49)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:275)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:190)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
at
org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at
org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at
org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at
org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at
org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at
org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
Caused by: java.io.EOFException: Unexpected end of stream
at com.zimbra.cs.mailclient.util.Io.copyBytes(Io.java :46)
at
com.zimbra.cs.mailclient.imap.ImapInputStream.read Literal(ImapInputStream.java:210)
at
com.zimbra.cs.mailclient.imap.ImapInputStream.read Literal(ImapInputStream.java:194)
at
com.zimbra.cs.mailclient.imap.ImapInputStream.read AStringData(ImapInputStream.java:111)
at
com.zimbra.cs.mailclient.imap.ImapInputStream.read NStringData(ImapInputStream.java:92)
at com.zimbra.cs.mailclient.imap.Body.readBody(Body.j ava:62)
at com.zimbra.cs.mailclient.imap.Body.read(Body.java: 47)
at
com.zimbra.cs.mailclient.imap.MessageData.readAttr ibute(MessageData.java:101)
at
com.zimbra.cs.mailclient.imap.MessageData.readResp onse(MessageData.java:84)
at com.zimbra.cs.mailclient.imap.MessageData.read(Mes sageData.java:75)
at
com.zimbra.cs.mailclient.imap.ImapResponse.readUnt agged(ImapResponse.java:107)
at
com.zimbra.cs.mailclient.imap.ImapResponse.readRes ponse(ImapResponse.java:53)
at com.zimbra.cs.mailclient.imap.ImapResponse.read(Im apResponse.java:41)
at
com.zimbra.cs.mailclient.imap.ImapConnection.readR esponse(ImapConnection.java:628)
at
com.zimbra.cs.mailclient.imap.ImapConnection.nextR esponse(ImapConnection.java:622)
at
com.zimbra.cs.mailclient.imap.ImapConnection.waitF orResponse(ImapConnection.java:541)
at
com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:475)
at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima pRequest.java:77)
at
com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:81)
at
com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:297)
at
com.zimbra.cs.datasource.ImapFolderSync.fetchMessa ges(ImapFolderSync.java:927)
at
com.zimbra.cs.datasource.ImapFolderSync.fetchMessa ges(ImapFolderSync.java:862)
at
com.zimbra.cs.datasource.ImapFolderSync.syncMessag es(ImapFolderSync.java:247)
at com.zimbra.cs.datasource.ImapSync.syncMessages(Ima pSync.java:257)
... 35 more

If issue persists please post description and debug information here.

Error Reports - Zimbra - Forums

[rpanis]

In my case i was caused by macfee anti virus that locked to file for scanning.

[phoenix]

Originally Posted by rpanis

In my case i was caused by macfee anti virus that locked to file for scanning.

So, as this is your thread, you can mark this Solved I guess?