Results 1 to 2 of 2

Thread: Reset yahoo password in web browser, now cannot login in with zimbra

  1. #1
    pleo84103 is offline Intermediate Member
    Join Date
    Jul 2009
    Posts
    15
    Rep Power
    6

    Default Reset yahoo password in web browser, now cannot login in with zimbra

    I reset my yahoo password through a web browser.
    I then edit my password in the zimbra app, and pressed validate and save.
    A red message displays

    Account is locked. To resolve this issue, login using a web browser here.
    This takes me to a yahoo login page and uses captcha to I guess verify me, or at least show that I'm not a machine or bot.

    I'm successful logging into the web page, and can use yahoo web based mail, but it does not clear the error in the zimbra account set up page.

    So I'm not able to send or receive email from my yahoo account within Zimbra

    Log snippet shows it wants captcha...

    =================================================

    2009-07-02 17:54:28,218 DEBUG [mid=3] [] datasource - Generating new token for user 'xxxxxxxx'
    2009-07-02 17:54:28,609 ERROR [mid=3] [] offline - exception encountered during sync
    com.zimbra.common.service.ServiceException: system failure: Unable to create initialize YMail client
    ExceptionId:mid=3:1246578868609:2380dd815b93110b
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.offline.YMailSender.newInstance(YMai lSender.java:42)
    at com.zimbra.cs.mailbox.LocalMailbox.sendPendingMess ages(LocalMailbox.java:236)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:430)
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:361)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:437)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
    Caused by: com.zimbra.cs.util.yauth.AuthenticationException: Captcha is required
    ExceptionId:mid=3:1246578868609:2380dd815b93110b
    Code:yauth.CAPTCHA_REQUIRED
    at com.zimbra.cs.util.yauth.RawAuth.doGet(RawAuth.jav a:161)
    at com.zimbra.cs.util.yauth.RawAuth.getToken(RawAuth. java:84)
    at com.zimbra.cs.util.yauth.TokenStore.newToken(Token Store.java:25)
    at com.zimbra.cs.util.yauth.MetadataTokenStore.newTok en(MetadataTokenStore.java:63)
    at com.zimbra.cs.util.yauth.RawAuthManager.authentica te(RawAuthManager.java:43)
    at com.zimbra.cs.util.yauth.RawAuthManager$1.authenti cate(RawAuthManager.java:76)
    at com.zimbra.cs.offline.util.OfflineYAuth.authentica te(OfflineYAuth.java:49)
    at com.zimbra.cs.offline.YMailSender.newInstance(YMai lSender.java:35)
    ... 6 more


    ========================================



    How do I resolve this WITHOUT a new install

    Thanks...

  2. #2
    adamovera is offline New Member
    Join Date
    Oct 2009
    Posts
    4
    Rep Power
    5

    Default Same Problem

    I also cannot get zimbra desktop to connect to my yahoo.com email account after changing the password online. pls help

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 8
    Last Post: 01-20-2009, 01:06 PM
  2. Zimbra spam system
    By rajahd in forum Administrators
    Replies: 9
    Last Post: 04-16-2008, 07:25 PM
  3. Major Issue - 5.0RC2 NE to 5.0GA NE failed
    By DougWare in forum Installation
    Replies: 7
    Last Post: 01-06-2008, 09:56 PM
  4. 4.5 Upgrade failure
    By brained in forum Installation
    Replies: 9
    Last Post: 03-03-2007, 03:30 PM
  5. Replies: 8
    Last Post: 02-27-2007, 04:10 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •