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  #1 (permalink)  
Old 07-02-2009, 05:57 PM
Junior Member
 
Posts: 7
Default Reset yahoo password in web browser, now cannot login in with zimbra

I reset my yahoo password through a web browser.
I then edit my password in the zimbra app, and pressed validate and save.
A red message displays

Account is locked. To resolve this issue, login using a web browser here.
This takes me to a yahoo login page and uses captcha to I guess verify me, or at least show that I'm not a machine or bot.

I'm successful logging into the web page, and can use yahoo web based mail, but it does not clear the error in the zimbra account set up page.

So I'm not able to send or receive email from my yahoo account within Zimbra

Log snippet shows it wants captcha...

=================================================

2009-07-02 17:54:28,218 DEBUG [mid=3] [] datasource - Generating new token for user 'xxxxxxxx'
2009-07-02 17:54:28,609 ERROR [mid=3] [] offline - exception encountered during sync
com.zimbra.common.service.ServiceException: system failure: Unable to create initialize YMail client
ExceptionId:mid=3:1246578868609:2380dd815b93110b
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.offline.YMailSender.newInstance(YMai lSender.java:42)
at com.zimbra.cs.mailbox.LocalMailbox.sendPendingMess ages(LocalMailbox.java:236)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:430)
at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:361)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:437)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
Caused by: com.zimbra.cs.util.yauth.AuthenticationException: Captcha is required
ExceptionId:mid=3:1246578868609:2380dd815b93110b
Code:yauth.CAPTCHA_REQUIRED
at com.zimbra.cs.util.yauth.RawAuth.doGet(RawAuth.jav a:161)
at com.zimbra.cs.util.yauth.RawAuth.getToken(RawAuth. java:84)
at com.zimbra.cs.util.yauth.TokenStore.newToken(Token Store.java:25)
at com.zimbra.cs.util.yauth.MetadataTokenStore.newTok en(MetadataTokenStore.java:63)
at com.zimbra.cs.util.yauth.RawAuthManager.authentica te(RawAuthManager.java:43)
at com.zimbra.cs.util.yauth.RawAuthManager$1.authenti cate(RawAuthManager.java:76)
at com.zimbra.cs.offline.util.OfflineYAuth.authentica te(OfflineYAuth.java:49)
at com.zimbra.cs.offline.YMailSender.newInstance(YMai lSender.java:35)
... 6 more


========================================



How do I resolve this WITHOUT a new install

Thanks...
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  #2 (permalink)  
Old 10-13-2009, 02:10 PM
New Member
 
Posts: 4
Default Same Problem

I also cannot get zimbra desktop to connect to my yahoo.com email account after changing the password online. pls help
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