Results 1 to 1 of 1

Thread: Error 503 SERVICE_UNAVAILABLE

  1. #1
    chimaster is offline Loyal Member
    Join Date
    May 2008
    Posts
    86
    Rep Power
    6

    Default Error 503 SERVICE_UNAVAILABLE

    Hello Zimbra team,

    I've had a good trawl with not much success. I have a customer with Zimbra Desktop on Vista, they are getting service unavailable errors when starting zimbra desktop. Based on some other threads I thought it may be AVG, but we still get this error even after complete removal and uninstall of Zimbra and AVG.

    The system is remote so troubleshooting is very very slow and painful.

    2009-06-12 11:06:22,178 WARN [btpool0-2] [] log - /zimbra/desktop/login.jsp

    java.lang.reflect.InvocationTargetException

    at sun.reflect.GeneratedMethodAccessor8.invoke(Unknow n Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)

    at java.lang.reflect.Method.invoke(Unknown Source)

    at org.apache.jasper.runtime.JspRuntimeLibrary.handle SetPropertyExpression(JspRuntimeLibrary.java:674)

    at org.apache.jsp.desktop.login_jsp._jspService(login _jsp.java:99)

    at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:93)

    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)

    at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:373)

    at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:477)

    at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:371)

    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)

    at com.zimbra.webClient.servlet.JspServlet.service(Js pServlet.java:50)

    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)

    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)

    at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:286)

    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)

    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)

    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)

    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)

    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)

    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)

    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)

    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)

    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)

    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)

    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)

    at org.mortbay.jetty.Server.handle(Server.java:313)

    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)

    at org.mortbay.jetty.HttpConnection$RequestHandler.he aderComplete(HttpConnection.java:830)

    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:514)

    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)

    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)

    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)

    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)

    Caused by: com.zimbra.cs.zclient.ZClientException: invoke cannot determine soap protocol in reply: <html><head><meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"/><title>Error 503 SERVICE_UNAVAILABLE</title></head><body><h2>HTTP ERROR: 503</h2><pre>SERVICE_UNAVAILABLE</pre><p>RequestURI=/service/admin/soap/</p></body></html>, server: 127.0.0.1
    ExceptionId:btpool0-2:1244768781819:6ab1517162194cd3
    Code:zclient.IO_ERROR

    at com.zimbra.cs.zclient.ZClientException.IO_ERROR(ZC lientException.java:47)

    at com.zimbra.cs.account.soap.SoapProvisioning.invoke (SoapProvisioning.java:196)

    at com.zimbra.cs.account.soap.SoapProvisioning.soapAd minAuthenticate(SoapProvisioning.java:145)

    at com.zimbra.cs.offline.jsp.JspProvStub.<init>(JspPr ovStub.java:26)

    at com.zimbra.cs.offline.jsp.JspProvStub.getInstance( JspProvStub.java:30)

    at com.zimbra.cs.offline.jsp.PageBean.updateServerLoc ale(PageBean.java:77)

    at com.zimbra.cs.offline.jsp.PageBean.setLocale(PageB ean.java:70)

    ... 34 more

    Full log attached.
    Attached Files Attached Files

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •