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Thread: 2 Trash folders and lots of errors

  1. #1
    cowboy50 is offline New Member
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    Default 2 Trash folders and lots of errors

    After doing the latest upgrade of Zimbra Desktop, I noticed that there was a trash folder in the Inbox and then a general trash folder outside of the Inbox. I tried to delete the folder inside the Inbox (Inbox:Trash) but I am getting lots of errors (more than 20 a day) stating that Zimbra cannot delete this folder. How do I correct this?

    Below is a copy of the error report:

    Product name: Zimbra Desktop
    Product version: 1.0
    Build ID: 1593
    Release type: R
    OS Platform: Windows Vista x86 6.0
    Time of event: 2009-06-06 08:53:15
    Error type: DELETE failed: Cannot delete this folder.
    Item ID: 258
    Error summary: Synchronization of folder 'INBOX.Trash' disabled due to error: Unable to delete remote folder

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    Affected data - PLEASE REMOVE ANY SENSITIVE INFORMATION (size=38):
    ----------------------------------------------------------------------------

    Failed request: C04 DELETE INBOX.Trash

    ----------------------------------------------------------------------------
    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------

    com.zimbra.cs.mailclient.CommandFailedException: DELETE failed: Cannot delete this folder.
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(I mapRequest.java:186)
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(I mapRequest.java:182)
    at com.zimbra.cs.mailclient.imap.ImapRequest.checkSta tus(ImapRequest.java:96)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:82)
    at com.zimbra.cs.mailclient.imap.ImapConnection.delet e(ImapConnection.java:196)
    at com.zimbra.cs.datasource.RemoteFolder.delete(Remot eFolder.java:74)
    at com.zimbra.cs.datasource.ImapFolderSync.deleteRemo teFolder(ImapFolderSync.java:463)
    at com.zimbra.cs.datasource.ImapFolderSync.checkTrack edFolder(ImapFolderSync.java:448)
    at com.zimbra.cs.datasource.ImapFolderSync.syncFolder (ImapFolderSync.java:123)
    at com.zimbra.cs.datasource.ImapSync.syncRemoteFolder s(ImapSync.java:216)
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:193)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:152)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:88)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:49)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:275)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:190)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)

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    Last edited by cowboy50; 06-06-2009 at 06:58 AM. Reason: more information

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