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Thread: Connection is closed

  1. #1
    godric_gt is offline New Member
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    Unhappy Connection is closed

    Hi,
    My Yahoo account is goutam_nath@yahoo.com

    Am getting the following error while downloading emails, kindly look into this...



    Failure communicating with remote server. Please try again later.

    Debug message: Connection is closed

    Exception:

    com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/PrincessAana2' failed
    ExceptionId:btpool0-19:1241069807125:da79649282be4ff5
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.datasource.ImapSync.syncFailed(ImapS ync.java:291)
    at com.zimbra.cs.datasource.ImapSync.syncMessages(Ima pSync.java:253)
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:188)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:145)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:88)
    at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:50)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:49)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:269)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:190)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    Caused by: java.io.IOException: Connection is closed
    at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:459)
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima pRequest.java:76)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:80)
    at com.zimbra.cs.mailclient.imap.ImapConnection.doSel ectOrExamine(ImapConnection.java:187)
    at com.zimbra.cs.mailclient.imap.ImapConnection.selec t(ImapConnection.java:174)
    at com.zimbra.cs.datasource.RemoteFolder.select(Remot eFolder.java:203)
    at com.zimbra.cs.datasource.ImapFolderSync.checkUidVa lidity(ImapFolderSync.java:727)
    at com.zimbra.cs.datasource.ImapFolderSync.syncMessag es(ImapFolderSync.java:209)
    at com.zimbra.cs.datasource.ImapSync.syncMessages(Ima pSync.java:250)
    ... 35 more

    If issue persists please post description and debug information here.

  2. #2
    uxbod's Avatar
    uxbod is offline Moderator
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    Default

    Welcome to the forums

    It would help if you told us which version of Zimbra! Desktop you were running ?

    Troubleshooting Yahoo! Zimbra Desktop FAQ - Zimbra :: Wiki

  3. #3
    godric_gt is offline New Member
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    Default

    version 1.0 build 1537

    Let me know if you need any more info

  4. #4
    godric_gt is offline New Member
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    Default

    I have enabled Debug logging, could you tell me where can i get the log file so that I can post it here?

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