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Thread: Invalid Base64 character: 32

  1. #1
    emjay is offline Starter Member
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    Default Invalid Base64 character: 32

    Hello,

    I get an error "Invalid Base64 character: 32" when I try to sync with my IMAP mail folder. Any idea how to solve the problem?

    here more details:
    com.zimbra.common.service.ServiceException: system failure: Folder sync failed
    ExceptionId:mid=2:1240339199750:8b2f9829c20aab5c
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:148)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:88)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:361)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
    Caused by: com.zimbra.cs.mailclient.CommandFailedException: LIST failed: Error in response
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(I mapRequest.java:185)
    at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:479)
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima pRequest.java:76)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:80)
    at com.zimbra.cs.mailclient.imap.ImapConnection.doLis t(ImapConnection.java:267)
    at com.zimbra.cs.mailclient.imap.ImapConnection.list( ImapConnection.java:251)
    at com.zimbra.cs.datasource.ImapUtil.listFolders(Imap Util.java:47)
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:186)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:145)
    ... 9 more
    Caused by: com.zimbra.cs.mailclient.ParseException: Invalid Base64 character: 32
    at com.zimbra.cs.mailclient.imap.MailboxName.decodePE M(MailboxName.java:96)
    at com.zimbra.cs.mailclient.imap.MailboxName.decodeBy tes(MailboxName.java:75)
    at com.zimbra.cs.mailclient.imap.MailboxName.decode(M ailboxName.java:60)
    at com.zimbra.cs.mailclient.imap.MailboxName.decode(M ailboxName.java:56)
    at com.zimbra.cs.mailclient.imap.ListData.readMailbox List(ListData.java:71)
    at com.zimbra.cs.mailclient.imap.ListData.read(ListDa ta.java:47)
    at com.zimbra.cs.mailclient.imap.ImapResponse.readUnt agged(ImapResponse.java:89)
    at com.zimbra.cs.mailclient.imap.ImapResponse.readRes ponse(ImapResponse.java:53)
    at com.zimbra.cs.mailclient.imap.ImapResponse.read(Im apResponse.java:41)
    at com.zimbra.cs.mailclient.imap.ImapConnection.readR esponse(ImapConnection.java:627)
    at com.zimbra.cs.mailclient.imap.ImapConnection.nextR esponse(ImapConnection.java:621)
    at com.zimbra.cs.mailclient.imap.ImapConnection.waitF orResponse(ImapConnection.java:540)
    at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:475)
    ... 16 more


    thanks
    micha

  2. #2
    dac
    dac is offline Zimbra Employee
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    Default

    It looks like the IMAP server is returning a mailbox name with an improperly encoded character. Which email provider are you using? Also, could you please follow these instructions to enable a debug trace then either attach or send me the resulting log file? Yahoo! Zimbra Desktop FAQ - Zimbra :: Wiki

    Thanks,
    David

  3. #3
    emjay is offline Starter Member
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    Default

    Quote Originally Posted by dac View Post
    It looks like the IMAP server is returning a mailbox name with an improperly encoded character. Which email provider are you using?

    Also, could you please follow these instructions to enable a debug trace then either attach or send me the resulting log file? Yahoo! Zimbra Desktop FAQ - Zimbra :: Wiki
    Thanks David for your answer.

    This is a account at my company. It seem so, that there is no spezial IMAP-folder specified since we normaly work on linux.

    I can see that zimbra scans ALL directories of my home when syncing, not only the mailfolders! My be that's the problem...?

    emjay

  4. #4
    dac
    dac is offline Zimbra Employee
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    Default

    ZDesktop only scans the folders returned by your IMAP server. If you send a log file than I can take a closer look into what may be going on.

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