Invalid Base64 character: 32

[emjay]

Hello,

I get an error "Invalid Base64 character: 32" when I try to sync with my IMAP mail folder. Any idea how to solve the problem?

here more details:
com.zimbra.common.service.ServiceException: system failure: Folder sync failed
ExceptionId:mid=2:1240339199750:8b2f9829c20aab5c
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:148)
at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:88)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:361)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
Caused by: com.zimbra.cs.mailclient.CommandFailedException: LIST failed: Error in response
at com.zimbra.cs.mailclient.imap.ImapRequest.failed(I mapRequest.java:185)
at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:479)
at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima pRequest.java:76)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:80)
at com.zimbra.cs.mailclient.imap.ImapConnection.doLis t(ImapConnection.java:267)
at com.zimbra.cs.mailclient.imap.ImapConnection.list( ImapConnection.java:251)
at com.zimbra.cs.datasource.ImapUtil.listFolders(Imap Util.java:47)
at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:186)
at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:145)
... 9 more
Caused by: com.zimbra.cs.mailclient.ParseException: Invalid Base64 character: 32
at com.zimbra.cs.mailclient.imap.MailboxName.decodePE M(MailboxName.java:96)
at com.zimbra.cs.mailclient.imap.MailboxName.decodeBy tes(MailboxName.java:75)
at com.zimbra.cs.mailclient.imap.MailboxName.decode(M ailboxName.java:60)
at com.zimbra.cs.mailclient.imap.MailboxName.decode(M ailboxName.java:56)
at com.zimbra.cs.mailclient.imap.ListData.readMailbox List(ListData.java:71)
at com.zimbra.cs.mailclient.imap.ListData.read(ListDa ta.java:47)
at com.zimbra.cs.mailclient.imap.ImapResponse.readUnt agged(ImapResponse.java:89)
at com.zimbra.cs.mailclient.imap.ImapResponse.readRes ponse(ImapResponse.java:53)
at com.zimbra.cs.mailclient.imap.ImapResponse.read(Im apResponse.java:41)
at com.zimbra.cs.mailclient.imap.ImapConnection.readR esponse(ImapConnection.java:627)
at com.zimbra.cs.mailclient.imap.ImapConnection.nextR esponse(ImapConnection.java:621)
at com.zimbra.cs.mailclient.imap.ImapConnection.waitF orResponse(ImapConnection.java:540)
at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:475)
... 16 more

thanks
micha

[dac]

It looks like the IMAP server is returning a mailbox name with an improperly encoded character. Which email provider are you using? Also, could you please follow these instructions to enable a debug trace then either attach or send me the resulting log file? Yahoo! Zimbra Desktop FAQ - Zimbra :: Wiki

Thanks,
David

[emjay]

Originally Posted by dac

It looks like the IMAP server is returning a mailbox name with an improperly encoded character. Which email provider are you using?

Also, could you please follow these instructions to enable a debug trace then either attach or send me the resulting log file? Yahoo! Zimbra Desktop FAQ - Zimbra :: Wiki

Thanks David for your answer.

This is a account at my company. It seem so, that there is no spezial IMAP-folder specified since we normaly work on linux.

I can see that zimbra scans ALL directories of my home when syncing, not only the mailfolders! My be that's the problem...?

emjay

[dac]

ZDesktop only scans the folders returned by your IMAP server. If you send a log file than I can take a closer look into what may be going on.