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  #1 (permalink)  
Old 04-02-2009, 03:04 PM
Member
  
Posts: 12
Unhappy Calendar Events disappeared / gone missing
I'm fairly confident that ever since one of the most recent updates I now can't see any of my own nor shared calendar events when I click on the Calendar tab.

If I login via the WebGUI I can see them, in fact I can see the entries pop-up in the mini calendar on the left hand side. Just not when I check the Calendar tab, it's just empty!

Any ideas?

I think my provider (SimplyMS.com) is running ZimbraCS 5.0.11... how can I tell?

Many thanks in advance
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  #2 (permalink)  
Old 04-02-2009, 10:28 PM
New Member
  
Posts: 3
Default
In Yahoo! Zimbra Desktop



In Mozilla Firefox

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  #3 (permalink)  
Old 04-02-2009, 11:30 PM
Zimbra Consultant & Moderator
  
Posts: 20,316
Default
Quote:
Originally Posted by diacono View Post
I think my provider (SimplyMS.com) is running ZimbraCS 5.0.11... how can I tell?
Go to the Web UI and enter the following in the search field and hit enter:

Code:
$set: get version
__________________
Regards


Bill
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  #4 (permalink)  
Old 04-03-2009, 12:49 AM
Member
  
Posts: 12
Default
Thanks phoenix, here are the results:
Client Version: 5.0.11_GA_2695.RHEL5_64

Any ideas as it appears that I'm not alone!?
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  #5 (permalink)  
Old 04-03-2009, 10:31 AM
Zimbra Employee
  
Posts: 831
Default
this is a duplicate post. please don't create dup posts.
let's use the thread i replied.

Quote:
Originally Posted by egorka View Post
In Yahoo! Zimbra Desktop



In Mozilla Firefox
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  #6 (permalink)  
Old 04-03-2009, 10:31 AM
Zimbra Employee
  
Posts: 831
Default
please attach log/zdesktop.log

Quote:
Originally Posted by diacono View Post
I'm fairly confident that ever since one of the most recent updates I now can't see any of my own nor shared calendar events when I click on the Calendar tab.

If I login via the WebGUI I can see them, in fact I can see the entries pop-up in the mini calendar on the left hand side. Just not when I check the Calendar tab, it's just empty!

Any ideas?

I think my provider (SimplyMS.com) is running ZimbraCS 5.0.11... how can I tell?

Many thanks in advance
Reply With Quote
  #7 (permalink)  
Old 04-03-2009, 11:10 AM
Member
  
Posts: 12
Default
Quote:
Originally Posted by jmhe View Post
please attach log/zdesktop.log
Just had a quick look the the log and I'm not to keen in posting it here!! I'll try and send it via PM...

Is there something specific you are looking for in the log?

Thanks
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  #8 (permalink)  
Old 04-03-2009, 11:14 AM
Zimbra Employee
  
Posts: 831
Default
I will be looking for exception errors...(with stack traces)

Quote:
Originally Posted by diacono View Post
Just had a quick look the the log and I'm not to keen in posting it here!! I'll try and send it via PM...

Is there something specific you are looking for in the log?

Thanks
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  #9 (permalink)  
Old 04-03-2009, 11:24 AM
Member
  
Posts: 12
Default
OK, how about this:

Code:
2009-03-18 08:47:58,060 ERROR [mid=2] [] offline - sync failure: MYEMAILADDRESS@MYDOMAIN.COM
com.zimbra.common.service.ServiceException: system failure: PushChanges.sync
ExceptionId:mid=2:1237366077724:adf8cc92c300c8b8
Code:service.FAILURE
	at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
	at com.zimbra.cs.mailbox.SyncExceptionHandler.checkRecoverableException(SyncExceptionHandler.java:40)
	at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:373)
	at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:174)
	at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:185)
	at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:140)
	at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:121)
	at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:436)
	at java.util.TimerThread.mainLoop(Timer.java:512)
	at java.util.TimerThread.run(Timer.java:462)
Caused by: com.zimbra.common.service.ServiceException: error while proxying request to target server cannot determine soap protocol in reply: <html><head><meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"/><title>Error 500 </title></head><body><h2>HTTP ERROR: 500</h2><pre>INTERNAL_SERVER_ERROR</pre><p>RequestURI=/service/soap/</p><h3>Caused by:</h3><pre>java.nio.channels.CancelledKeyException
	at sun.nio.ch.SelectionKeyImpl.ensureValid(SelectionKeyImpl.java:55)
	at sun.nio.ch.SelectionKeyImpl.interestOps(SelectionKeyImpl.java:59)
	at org.mortbay.io.nio.SelectChannelEndPoint.updateKey(SelectChannelEndPoint.java:311)
	at org.mortbay.io.nio.SelectChannelEndPoint.blockReadable(SelectChannelEndPoint.java:229)
	at org.mortbay.jetty.HttpParser$Input.blockForContent(HttpParser.java:1039)
	at org.mortbay.jetty.HttpParser$Input.read(HttpParser.java:995)
	at java.io.InputStream.read(InputStream.java:89)
	at com.zimbra.soap.SoapServlet.readRequest(SoapServlet.java:372)
	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:227)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:189)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
	at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
	at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:148)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)
	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)
	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
	at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
	at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:350)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
	at org.mortbay.jetty.Server.handle(Server.java:313)
	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
	at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)
	at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)
	at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:205)
	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
	at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
	at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
</pre><p><i><small><a href="http://jetty.mortbay.org/">Powered by Jetty://</a></small></i></p><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/></body></html>
ExceptionId:mid=2:1237366077547:adf8cc92c300c8b8
Code:service.PROXY_ERROR Arg:(url, STR, "https://zimbracs.simplyms.com/service/soap/")
	at com.zimbra.common.service.ServiceException.PROXY_ERROR(ServiceException.java:303)
	at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:791)
	at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:740)
	at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:736)
	at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:732)
	at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:728)
	at com.zimbra.cs.mailbox.PushChanges.syncCalendarItem(PushChanges.java:1267)
	at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:367)
	... 7 more

Quote:
Originally Posted by jmhe View Post
I will be looking for exception errors...(with stack traces)
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  #10 (permalink)  
Old 04-03-2009, 11:30 AM
Zimbra Employee
  
Posts: 831
Default
interesting. give me some time to look into this....is that the only exception you got ?


Quote:
Originally Posted by diacono View Post
OK, how about this:

Code:
2009-03-18 08:47:58,060 ERROR [mid=2] [] offline - sync failure: MYEMAILADDRESS@MYDOMAIN.COM
com.zimbra.common.service.ServiceException: system failure: PushChanges.sync
ExceptionId:mid=2:1237366077724:adf8cc92c300c8b8
Code:service.FAILURE
	at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
	at com.zimbra.cs.mailbox.SyncExceptionHandler.checkRecoverableException(SyncExceptionHandler.java:40)
	at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:373)
	at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:174)
	at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:185)
	at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:140)
	at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:121)
	at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:436)
	at java.util.TimerThread.mainLoop(Timer.java:512)
	at java.util.TimerThread.run(Timer.java:462)
Caused by: com.zimbra.common.service.ServiceException: error while proxying request to target server cannot determine soap protocol in reply: <html><head><meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"/><title>Error 500 </title></head><body><h2>HTTP ERROR: 500</h2><pre>INTERNAL_SERVER_ERROR</pre><p>RequestURI=/service/soap/</p><h3>Caused by:</h3><pre>java.nio.channels.CancelledKeyException
	at sun.nio.ch.SelectionKeyImpl.ensureValid(SelectionKeyImpl.java:55)
	at sun.nio.ch.SelectionKeyImpl.interestOps(SelectionKeyImpl.java:59)
	at org.mortbay.io.nio.SelectChannelEndPoint.updateKey(SelectChannelEndPoint.java:311)
	at org.mortbay.io.nio.SelectChannelEndPoint.blockReadable(SelectChannelEndPoint.java:229)
	at org.mortbay.jetty.HttpParser$Input.blockForContent(HttpParser.java:1039)
	at org.mortbay.jetty.HttpParser$Input.read(HttpParser.java:995)
	at java.io.InputStream.read(InputStream.java:89)
	at com.zimbra.soap.SoapServlet.readRequest(SoapServlet.java:372)
	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:227)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:189)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
	at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
	at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:148)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)
	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)
	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
	at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
	at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:350)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
	at org.mortbay.jetty.Server.handle(Server.java:313)
	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
	at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)
	at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)
	at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:205)
	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
	at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
	at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
</pre><p><i><small><a href="http://jetty.mortbay.org/">Powered by Jetty://</a></small></i></p><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/><br/></body></html>
ExceptionId:mid=2:1237366077547:adf8cc92c300c8b8
Code:service.PROXY_ERROR Arg:(url, STR, "https://zimbracs.simplyms.com/service/soap/")
	at com.zimbra.common.service.ServiceException.PROXY_ERROR(ServiceException.java:303)
	at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:791)
	at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:740)
	at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:736)
	at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:732)
	at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:728)
	at com.zimbra.cs.mailbox.PushChanges.syncCalendarItem(PushChanges.java:1267)
	at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:367)
	... 7 more
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