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Thread: Sent Mail/Trash

  1. #1
    jleiss is offline Member
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    Question Sent Mail/Trash

    1st - none of my mail is being saved to my sent mail, the last item I have in there is from 12/5/2008.

    2nd - how can i configured zimbra desktop to keep mail in my trash for longer than 3-4 days..

  2. #2
    jjzhuang is offline Zimbra Employee
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    Are you talking about Desktop? This sounds more like ZCS.

  3. #3
    jleiss is offline Member
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    Quote Originally Posted by jjzhuang View Post
    Are you talking about Desktop? This sounds more like ZCS.
    Yes this is Zimbra Desktop 1.0

  4. #4
    jjzhuang is offline Zimbra Employee
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    OK, what kind of mail account are you using? Is it Yahoo?

  5. #5
    jleiss is offline Member
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    Quote Originally Posted by jjzhuang View Post
    OK, what kind of mail account are you using? Is it Yahoo?
    No it is a gmail account.

  6. #6
    jjzhuang is offline Zimbra Employee
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    So for gmail we actually rely on gmail SMTP to add message to Sent folder on the server. Then we sync that down to the Sent folder in Desktop.

    Could you first make sure that the Sent folder in Gmail server has the outgoing messages?

  7. #7
    jleiss is offline Member
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    Quote Originally Posted by jjzhuang View Post
    So for gmail we actually rely on gmail SMTP to add message to Sent folder on the server. Then we sync that down to the Sent folder in Desktop.

    Could you first make sure that the Sent folder in Gmail server has the outgoing messages?
    yes, it does. Has everything i've sent up to 3/22, which is the last email i sent out.

  8. #8
    jjzhuang is offline Zimbra Employee
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    I see. Do you see a green dot on the right of your Sent folder in Desktop?

  9. #9
    jleiss is offline Member
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    Quote Originally Posted by jjzhuang View Post
    I see. Do you see a green dot on the right of your Sent folder in Desktop?
    no, the only place I have green dots are on my accounts. (gmail, and yahoo)

  10. #10
    jleiss is offline Member
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    Default fixed

    this looks to be fixed with the latest ZD version that came out in the past couple days.. I now get my sent items. Any chance of being able to configure trash deletion in the near future, as of now my trash only holds a few days worth of messages...

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