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Old 03-10-2009, 08:51 AM
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Default [SOLVED] Can't start Zimbra Desktop

My first post to the forum, so bear with me....

Last night I recieved an error:

[JavaScript Application]

! Couldn't access Yahoo! Zimbra Desktop server. If issue Persists after reinstall, please check logs for errors and report to Zimbra Desktop - Zimbra - Forums.

I downloaded the latest version of Desktop and reinstalled, got an error message at the end about the zimletts<sp?> After the installation I get the same error.

Not sure what to attach for log files... please advise

System running Vista

Last edited by edoucette32; 03-10-2009 at 08:53 AM.. Reason: additional information
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Old 03-10-2009, 08:56 AM
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Posts: 84
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Check for updates to Windows Defender.

A Windows Defender update on Sunday, broke Y!ZD on Monday afternoon. A new update this morning resolved the problem.

Also, check your Hosts file and ensure 127.0.0.1 localhost is in there, and add it if it isn't.

This fixed it for me.
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Old 03-10-2009, 10:12 AM
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Posts: 4
Default How do I check my hosts file?

Where do I go to see about the hosts file? And if it's not in there, haw do I add it?

Thank you!
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Old 03-10-2009, 11:32 AM
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Default I think defender is to blame

I started having trouble after defender "fixed" something... so, I have updated defender. Unfortunately, I am having the same problem. I re-installed Z! DT and got the same results.

Help!
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Old 03-10-2009, 12:15 PM
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http://www.zimbra.com/forums/general...p-hosts-f.html
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  #6 (permalink)  
Old 03-10-2009, 12:24 PM
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Posts: 84
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Quote:
Originally Posted by edoucette32 View Post
Where do I go to see about the hosts file? And if it's not in there, haw do I add it?

Thank you!
Open the hosts file in Notepad.

The hosts file is located in %systemroot%/system32/drivers/etc

Good luck.
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