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Thread: There's an error Synchronizing with Rocketmail account

  1. #1
    ajpyoung is offline Starter Member
    Join Date
    Mar 2009
    Posts
    1
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    Default There's an error Synchronizing with Rocketmail account

    Peace!

    I have the following

    2GB of RAM
    WinXP SP3
    zdesktop_1_0_build_1513_win32.exe

    and it has problems synchronizing, always. Previously it didn't but now it does.

    ==========


    Debug message: HTTP request failed: 999: null

    Exception:

    com.zimbra.common.service.ServiceException: system failure: Yahoo address book synchronization failed
    ExceptionId:mid=2:1236474171521:1ff6600dc268536f
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.mailbox.SyncExceptionHandler.checkRe coverableException(SyncExceptionHandler.java:40)
    at com.zimbra.cs.offline.ab.yab.YabImport.importData( YabImport.java:68)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:88)
    at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:53)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:361)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
    Caused by: com.zimbra.common.service.ServiceException: system failure: Contact sync error
    ExceptionId:mid=2:1236474171521:1ff6600dc268536f
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.offline.ab.yab.SyncSession.sync(Sync Session.java:85)
    at com.zimbra.cs.offline.ab.yab.YabImport.importData( YabImport.java:66)
    ... 10 more
    Caused by: org.apache.commons.httpclient.HttpException: HTTP request failed: 999: null
    at com.zimbra.cs.offline.util.yab.Request.sendRequest (Request.java:91)
    at com.zimbra.cs.offline.util.yab.Request.send(Reques t.java:55)
    at com.zimbra.cs.offline.util.yab.SyncRequest.send(Sy ncRequest.java:79)
    at com.zimbra.cs.offline.ab.yab.SyncSession.syncData( SyncSession.java:99)
    at com.zimbra.cs.offline.ab.yab.SyncSession.sync(Sync Session.java:83)

  2. #2
    jjzhuang is offline Zimbra Employee
    Join Date
    Jan 2007
    Posts
    1,688
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    11

    Default

    This issue should have been resolved from the server side. Please test again. Thanks!

  3. #3
    drdrem is offline Senior Member
    Join Date
    Jul 2008
    Posts
    58
    Rep Power
    6

    Default I can't seem to sync rocketmail either

    I have added the account twice, once after deleting it a week after first adding it to Z. I get the message that the mailbox state is unstable and will be rebuilt and that it would take up to 24 hours. Well it wasn't done after a week. I rarely use this account, and in fact it has a very few emails in it right now, less than 10. Is there a problem with rocketmail accounts that are free accounts?

  4. #4
    drdrem is offline Senior Member
    Join Date
    Jul 2008
    Posts
    58
    Rep Power
    6

    Default Issue resolved

    for my part the issue has been resolved.

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