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Thread: [SOLVED] Update fails - ZDesktop build 1510

  1. #11
    jjzhuang is offline Zimbra Employee
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  2. #12
    pboyle8 is offline New Member
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    Default Not quite

    I downloaded the version you suggested and got a bit closer. It once again detects a previous version and attempts to uninstall it, but fails with the following message:

    The JVM found a {0} is damaged. Please reinstall or define EXE4J_JAVA_HOME to point to an installed 32-bit JDK or JRE.

    Ok is my only option.

    It then states:

    The JVM could not be started. The main method may have thrown an exception.

    Again OK is my only option. It then states:

    Previous version can't be uninstalled. New install can't continue.

    Again OK is my only option. It then stops services and fails.

  3. #13
    jmhe is offline Zimbra Employee
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    Default

    you can try to manually uninstall it:

    Yahoo! Zimbra Desktop FAQ - Zimbra :: Wiki


    Quote Originally Posted by pboyle8 View Post
    I downloaded the version you suggested and got a bit closer. It once again detects a previous version and attempts to uninstall it, but fails with the following message:

    The JVM found a {0} is damaged. Please reinstall or define EXE4J_JAVA_HOME to point to an installed 32-bit JDK or JRE.

    Ok is my only option.

    It then states:

    The JVM could not be started. The main method may have thrown an exception.

    Again OK is my only option. It then states:

    Previous version can't be uninstalled. New install can't continue.

    Again OK is my only option. It then stops services and fails.

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