Calender Sync Causes Zimbra not not sync

[johnkennington]

This is for the desktop client. Since the upgrade yesterday, Zimbra client will not sync. Here is the error message:

Failure communicating with remote server. Please try again later.  (debug info)

Debug message: resource unreachable: Internal Server Error

Exception:

com.zimbra.common.service.ServiceException: system failure: InitialSync.syncCalendarItem
ExceptionId:mid=2:1235650892203:8bb8264a14e5dac7
Code:service.FAILURE
	at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
	at com.zimbra.cs.mailbox.SyncExceptionHandler.checkRecoverableException(SyncExceptionHandler.java:40)
	at com.zimbra.cs.mailbox.InitialSync.syncCalendarItem(InitialSync.java:681)
	at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSync.java:237)
	at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.java:92)
	at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.java:76)
	at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:184)
	at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:140)
	at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:121)
	at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:436)
	at java.util.TimerThread.mainLoop(Unknown Source)
	at java.util.TimerThread.run(Unknown Source)
Caused by: com.zimbra.common.service.ServiceException: resource unreachable: Internal Server Error
ExceptionId:mid=2:1235650892203:8bb8264a14e5dac7
Code:service.RESOURCE_UNREACHABLE
	at com.zimbra.common.service.ServiceException.RESOURCE_UNREACHABLE(ServiceException.java:275)
	at com.zimbra.cs.service.UserServlet.doHttpOp(UserServlet.java:1447)
	at com.zimbra.cs.service.UserServlet.getRemoteResource(UserServlet.java:1281)
	at com.zimbra.cs.service.UserServlet.getRemoteResource(UserServlet.java:1274)
	at com.zimbra.cs.service.UserServlet.getRemoteContent(UserServlet.java:1248)
	at com.zimbra.cs.mailbox.InitialSync$RemoteInviteMimeLocator.getInviteMime(InitialSync.java:115)
	at com.zimbra.cs.mailbox.InitialSync.makeSetCalRequest(InitialSync.java:775)
	at com.zimbra.cs.mailbox.InitialSync.syncCalendarItem(InitialSync.java:669)
	... 9 more

If issue persists please post description and debug information here.

[digitaldan]

After auto upgrading to the latest release it work for a while then eventually both my mac and linux zd clients have this error and cannot sync.

om.zimbra.common.service.ServiceException: system failure: InitialSync.syncCalendarItem
ExceptionId:mid=2:1235746517068:d38cfc04841dc49e
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.mailbox.SyncExceptionHandler.checkRe coverableException(SyncExceptionHandler.java:40)
at com.zimbra.cs.mailbox.InitialSync.syncCalendarItem (InitialSync.java:681)
at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSyn c.java:237)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:92)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:76)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:184)
at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:121)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
Caused by: com.zimbra.common.service.ServiceException: resource unreachable: Internal Server Error
ExceptionId:mid=2:1235746517068:d38cfc04841dc49e
Code:service.RESOURCE_UNREACHABLE
at com.zimbra.common.service.ServiceException.RESOURC E_UNREACHABLE(ServiceException.java:275)
at com.zimbra.cs.service.UserServlet.doHttpOp(UserSer vlet.java:1447)
at com.zimbra.cs.service.UserServlet.getRemoteResourc e(UserServlet.java:1281)
at com.zimbra.cs.service.UserServlet.getRemoteResourc e(UserServlet.java:1274)
at com.zimbra.cs.service.UserServlet.getRemoteContent (UserServlet.java:1248)
at com.zimbra.cs.mailbox.InitialSync$RemoteInviteMime Locator.getInviteMime(InitialSync.java:115)
at com.zimbra.cs.mailbox.InitialSync.makeSetCalReques t(InitialSync.java:775)
at com.zimbra.cs.mailbox.InitialSync.syncCalendarItem (InitialSync.java:669)
... 9 more

[jjzhuang]

Bug 35770 – RESOURCE_UNREACHABLE in calendar sync

if you can't wait for RC2, try this build:


http://files.zimbra.com/downloads/zd...1512_win32.exe
http://files.zimbra.com/downloads/zd...acos_intel.dmg
http://files.zimbra.com/downloads/zd..._linux_i686.sh

Please note this is a nightly build so may come with some instability.

[cencerro]

I´ve got the same message:

com.zimbra.cs.mailbox.OfflineServiceException: must upgrade to all-new yahoo calendar service
ExceptionId:mid=4:1236069365734:4db8653e10755795
Codeffline.YCALDAV_NEED_UPGRADE
at com.zimbra.cs.mailbox.OfflineServiceException.YCAL DAV_NEED_UPGRADE(OfflineServiceException.java:96)
at com.zimbra.cs.offline.OfflineCalDavDataImport.doCa lDavFailures(OfflineCalDavDataImport.java:58)
at com.zimbra.cs.offline.OfflineCalDavDataImport.impo rtData(OfflineCalDavDataImport.java:50)
at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:98)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:361)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)

If issue persists please post description and debug information here.

[jmhe]

That's a different error. Have you signed up the all-new yahoo calendar service yet for your yahoo account?

Presenting the All-New Yahoo! Calendar BETA

Originally Posted by cencerro

I´ve got the same message:

com.zimbra.cs.mailbox.OfflineServiceException: must upgrade to all-new yahoo calendar service
ExceptionId:mid=4:1236069365734:4db8653e10755795
Codeffline.YCALDAV_NEED_UPGRADE
at com.zimbra.cs.mailbox.OfflineServiceException.YCAL DAV_NEED_UPGRADE(OfflineServiceException.java:96)
at com.zimbra.cs.offline.OfflineCalDavDataImport.doCa lDavFailures(OfflineCalDavDataImport.java:58)
at com.zimbra.cs.offline.OfflineCalDavDataImport.impo rtData(OfflineCalDavDataImport.java:50)
at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:98)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:361)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)

If issue persists please post description and debug information here.