Failure communicating with remote server. Please try again later.

[Wieshka]

Try to use not alias as login, but your primary account login data, so no more error.

[dll32]

Hii, Iam Using Zimbra Desktop 2, Windows XP SP3.
My Antoivurus AVG Internet Security 2010, says Virus FoundFakeAlert: eek:

When a Sync in a certain accounts it get this error:

Failure communicating with remote server. Please try again later.
(debug info)
C:\Documents and Settings\andrade\Local Settings\Application Data\Zimbra\Zimbra Desktop\store\incoming\1301988641390-1.msg (Access is denied) Exception:

com.zimbra.common.service.ServiceException: system failure: InitialSync.syncMessagesAsTgz
ExceptionId:sync-mbox-alberto@engco.co.mz:1301988753562:05945f7d83e87fb9
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.mailbox.SyncExceptionHandler.checkRe coverableException(SyncExceptionHandler.java:55)
at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1006)
at com.zimbra.cs.mailbox.InitialSync.syncMessages(Ini tialSync.java:934)
at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:397)
at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:354)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:250)
at com.zimbra.cs.mailbox.InitialSync.prioritySync(Ini tialSync.java:361)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:289)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:300)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:198)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:182)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:177)
at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.j ava:119)
at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMa ilbox.java:100)
at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:262)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
Caused by: com.zimbra.common.service.ServiceException: system failure: storing message 2628
ExceptionId:sync-mbox-alberto@engco.co.mz:1301988753562:05945f7d83e87fb9
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.mailbox.InitialSync.saveMessage(Init ialSync.java:1193)
at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1001)
... 15 more
Caused by: java.io.FileNotFoundException: C:\Documents and Settings\andrade\Local Settings\Application Data\Zimbra\Zimbra Desktop\store\incoming\1301988641390-1.msg (Access is denied)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.(Unknown Source)
at java.io.FileInputStream.(Unknown Source)
at com.zimbra.znative.IO.link(IO.java:80)
at com.zimbra.cs.store.file.FileBlobStore.link(FileBl obStore.java:190)
at com.zimbra.cs.store.file.FileBlobStore.link(FileBl obStore.java:163)
at com.zimbra.cs.store.file.FileBlobStore.link(FileBl obStore.java:44)
at com.zimbra.cs.mailbox.Mailbox.addMessageInternal(M ailbox.java:4657)
at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.j ava:4401)
at com.zimbra.cs.mailbox.Mailbox.addMessage(Mailbox.j ava:4334)
at com.zimbra.cs.mailbox.InitialSync.saveMessage(Init ialSync.java:1181)
... 16 more

If issue persists please post description and debug information here.

[phoenix]

Originally Posted by dll32

Hii, Iam Using Zimbra Desktop 2, Windows XP SP3.
My Antoivurus AVG Internet Security 2010, says Virus FoundFakeAlert: eek:

The likelihood is that it's your A/V software causing the problem. Stop it from scanning the Zimbra Desktop and the program & data folders and see if that helps.

[dll32]

Im Using a default account. alberto@mydomain.co.mz

Note: This issue never happen on my local server.

[filipeaugustoa]

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; pt-BR; rv:1.9.2.12) Gecko/20101119 Prism zdesktop/2.0.1

ERROR:

Falha na comunicação com o servidor remoto. Tente novamente mais tarde.

Mensagem de depuração: exceeded limit of 500 contacts

Exceção:

com.zimbra.cs.mailbox.MailServiceException: exceeded limit of 500 contacts
ExceptionId:btpool0-11:1302185524474:8183b62ad753a099
Code:mail.TOO_MANY_CONTACTS Arglimit, NUM, "500")
at com.zimbra.cs.mailbox.MailServiceException.TOO_MAN Y_CONTACTS(MailServiceException.java:294)
at com.zimbra.cs.mailbox.Mailbox.updateContactCount(M ailbox.java:998)
at com.zimbra.cs.mailbox.Contact.create(Contact.java: 563)
at com.zimbra.cs.mailbox.Mailbox.createContact(Mailbo x.java:5748)
at com.zimbra.cs.mailbox.InitialSync.syncContact(Init ialSync.java:880)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:267)
at com.zimbra.cs.mailbox.InitialSync.prioritySync(Ini tialSync.java:361)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:292)
at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:300)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:198)
at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:182)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:177)
at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.j ava:119)
at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:44)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:420)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:274)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:291)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:212)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:181)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:939)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:413)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)