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Thread: Zimbra Desktop Wont Even Start

  1. #31
    jmhe is offline Zimbra Employee
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    Have you tried manually restarting Yahoo! Zimbra Desktop service and look for any errors in Event Viewer->System ?

    Quote Originally Posted by sdrury View Post
    I have 2 Vista Business (32bit) users that now get exactly the same as all above.
    Uninstalling and reinstalling makes no difference nor does installing as administrator.

    Luckily so far I am not having this issue myself (laptop running Windows 7 Eval 32bit).

  2. #32
    jmhe is offline Zimbra Employee
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    by the way, user must be an admin user in order to install and run yzd.

    Quote Originally Posted by sdrury View Post
    nor does installing as administrator..

  3. #33
    sdrury is offline Special Member
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    Ok this is what my assistant did today to get it to work:

    Opened notepad in administrative mode (%systemroot%)
    Navigate to hosts file (%systemroot%\system32\drivers\etc\[hosts]) and open
    Change the line of localhost on the left (mine was ::1) to 127.0.0.1
    Save file.
    Install ZD


    Regards,
    Sean.

  4. #34
    sdrury is offline Special Member
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    Quote Originally Posted by jmhe View Post
    by the way, user must be an admin user in order to install and run yzd.
    Did all that and no difference. Running an IT Dept we know the quirks of Vista. Seems to be more a hosts file issue from what we can see.

  5. #35
    jmhe is offline Zimbra Employee
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    oh, you probably ran into this issue: [SOLVED] ZD failed start due to recent Windows Defender update messed up hosts file


    Quote Originally Posted by sdrury View Post
    Ok this is what my assistant did today to get it to work:

    Opened notepad in administrative mode (%systemroot%)
    Navigate to hosts file (%systemroot%\system32\drivers\etc\[hosts]) and open
    Change the line of localhost on the left (mine was ::1) to 127.0.0.1
    Save file.
    Install ZD


    Regards,
    Sean.

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