Zimbra Desktop Wont Even Start

[jmhe]

Have you tried manually restarting Yahoo! Zimbra Desktop service and look for any errors in Event Viewer->System ?

Originally Posted by sdrury

I have 2 Vista Business (32bit) users that now get exactly the same as all above.
Uninstalling and reinstalling makes no difference nor does installing as administrator.

Luckily so far I am not having this issue myself (laptop running Windows 7 Eval 32bit).

[jmhe]

by the way, user must be an admin user in order to install and run yzd.

Originally Posted by sdrury

nor does installing as administrator..

[sdrury]

Ok this is what my assistant did today to get it to work:

Opened notepad in administrative mode (%systemroot%)
Navigate to hosts file (%systemroot%\system32\drivers\etc\[hosts]) and open
Change the line of localhost on the left (mine was ::1) to 127.0.0.1
Save file.
Install ZD


Regards,
Sean.

[sdrury]

Originally Posted by jmhe

by the way, user must be an admin user in order to install and run yzd.

Did all that and no difference. Running an IT Dept we know the quirks of Vista. Seems to be more a hosts file issue from what we can see.

[jmhe]

oh, you probably ran into this issue: [SOLVED] ZD failed start due to recent Windows Defender update messed up hosts file

Originally Posted by sdrury

Ok this is what my assistant did today to get it to work:

Opened notepad in administrative mode (%systemroot%)
Navigate to hosts file (%systemroot%\system32\drivers\etc\[hosts]) and open
Change the line of localhost on the left (mine was ::1) to 127.0.0.1
Save file.
Install ZD


Regards,
Sean.