Sync error with Yahoo Calendar after successful install

[wlcrowe]

The first time I installed Zimbra it told me I needed to upgrade to the all new Yahoo! Calendar. So I did, and all seemed to work great. Very impressed. Then I went and added another calendar to my Yahoo online version. And then to my Zimbra version. That's when I think the problem started. After that it started failing with the below message. I tried reinstalling from scratch but it immediately fails with the below message. However, it does try something because I do see the other calendar plus my YAHOO_USER calendar in addition to Calendar in my Zimbra.

The error message I get is:

Your Yahoo! account doesn't support calendar. Please either upgrade to add the support or turn off calendar sync option.

Debug message: must upgrade to all-new yahoo calendar service

Exception:

com.zimbra.cs.mailbox.OfflineServiceException: must upgrade to all-new yahoo calendar service
ExceptionId:mid=2:1234791897890:069f330fec420d71
Code:offline.YCALDAV_NEED_UPGRADE
	at com.zimbra.cs.mailbox.OfflineServiceException.YCALDAV_NEED_UPGRADE(OfflineServiceException.java:96)
	at com.zimbra.cs.offline.OfflineCalDavDataImport.doCalDavFailures(OfflineCalDavDataImport.java:58)
	at com.zimbra.cs.offline.OfflineCalDavDataImport.importData(OfflineCalDavDataImport.java:50)
	at com.zimbra.cs.offline.YMailImport.importData(YMailImport.java:98)
	at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:154)
	at com.zimbra.cs.mailbox.LocalMailbox.importData(LocalMailbox.java:417)
	at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDataSources(LocalMailbox.java:389)
	at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailbox.java:431)
	at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(LocalMailbox.java:361)
	at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:436)
	at java.util.TimerThread.mainLoop(Unknown Source)
	at java.util.TimerThread.run(Unknown Source)

If issue persists please post description and debug information here.

[jjzhuang]

Could you please file a bug with this information? Then you can disable calendar sync from the account setup page for now. Thanks!

[jjzhuang]

if you give us your yahoo id we can check the server log to see why you were blocked.

[wlcrowe]

The id is wlcrowe. With regard to the bug, do I need to create a bugzilla account to log it?

Thanks very much for looking into this.

[jjzhuang]

Yes you do need a bugzilla account. In fact that's why we insist on users filing the bugs because then they get notified on progress of the bug and can respond to request for further information.

[Doug]

I have the same problem, though it was not after adding a calendar. I receive the same error and dialogue box as posted above.

[phoenix]

Originally Posted by Doug

I have the same problem, though it was not after adding a calendar. I receive the same error and dialogue box as posted above.

Check to see if a bug report has been filed and if not please file one.

[tomparris]

I just did a fresh install of Zimbra to overcome a different problem with two Yahoo addresses, that was fixed but not this calendar problem has occured. It says I need to install the "All New Yahoo Calendar" but I already DID.... I have checked and double checked.

[jjzhuang]

we have reported the issue to the calendar team. the calendar server sometimes return the wrong error code that indicates service not enabled even tough it has been.