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Thread: Problem with sync

  1. #1
    DanV is offline New Member
    Join Date
    Feb 2009
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    Default Problem with sync

    Failure communicating with remote server. Please try again later.

    Debug message: cannot modify immutable object: 269

    Exception:

    com.zimbra.common.soap.SoapFaultException: cannot modify immutable object: 269
    ExceptionId:btpool0-229:1234688659908:ade2a973e78c969c
    Code:mail.IMMUTABLE_OBJECT
    at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88)
    at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:263)
    at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:224)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:262)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:217)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:315)
    at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:302)
    at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:776)
    at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:740)
    at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:736)
    at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:732)
    at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:728)
    at com.zimbra.cs.mailbox.PushChanges.sendRequest(Push Changes.java:628)
    at com.zimbra.cs.mailbox.PushChanges.pushRequest(Push Changes.java:562)
    at com.zimbra.cs.mailbox.PushChanges.syncFolder(PushC hanges.java:749)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:309)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:174)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:185)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:47)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:269)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:190)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Not many details on what environment this is in. Are you using Desktop? Is this against a Zimbra server or another mail server? If it's Zimbra, which version of Zimbra?

    Sync error with gmail
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    DanV is offline New Member
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    Default

    Sorry, I forgot to mention that.

    Yes, I am using zimbra desktop 1.0 build 1482.
    Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.1) Gecko/2008072406 Prism (zdesktop/1.0)

    The server is a zimbra 5.0.11. I got this after a export and reimporting my emails into zimbra desktop after a reinstall.

    Thank you

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Details in the link I posted above:

    Bug 34438 – Gmail sync error
    Zimbra Product Portal
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    jjzhuang is offline Zimbra Employee
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    Default

    DanV, I need some debug trace. Could you follow these steps: http://wiki.zimbra.com/index.php?tit...by_an_error.3F

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