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  #1 (permalink)  
Old 01-17-2009, 01:19 PM
Junior Member
 
Posts: 5
Default zdesktop.exe crashes

Running Windows XP SP3 and I get a message that zdesktop.exe has encountered a problem and needs to close. The error report contains:

szAppName : zdesktop.exe szAppVer : 0.0.0.0 szModName : HTTPHandler.dll
szModVer : 2.7.0.201 offset : 0001131d

The last few lines in the log file are:

2009-01-17 15:08:26,876 DEBUG [Thread-18] [] imap - S: * BYE IMAP4rev1 Server logging out
2009-01-17 15:08:26,876 DEBUG [Thread-18] [] imap - S: C103 OK LOGOUT completed
2009-01-17 15:08:26,876 INFO [mid=2] [] datasource - Importing contacts for YMail account 'jonshuler'
2009-01-17 15:08:26,923 DEBUG [mid=2] [] yab - Loaded sync state for data source 'jonshuler': {lastModSequence=0, lastRevision=null}
2009-01-17 15:08:26,970 DEBUG [mid=2] [] yab - found 0 local contact changes
2009-01-17 15:08:27,173 DEBUG [mid=2] [] yab - Sending request: GET http://address.yahooapis.com/v1/sync...at=xml&myrev=0

I have tried restarting the service multiple times but after a few minutes I get the same error. I disabled Norton to make sure it was not causing any problems. This was working fine a few days ago.

Any suggestions?

Thanks
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  #2 (permalink)  
Old 01-20-2009, 04:28 PM
Zimbra Employee
 
Posts: 1,688
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If you can capture a crash dump we'll get it analyzed. It's a bit tricky to generate a dump, but you can find that information online by doing a simple search.
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  #3 (permalink)  
Old 01-23-2009, 04:56 AM
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Posts: 5
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When I try to upload the dump file, I get an "Invalid Post specified.". Is there anyway I can get the file to you?
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  #4 (permalink)  
Old 01-23-2009, 11:44 PM
Zimbra Employee
 
Posts: 1,688
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how big is the dump?
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  #5 (permalink)  
Old 01-24-2009, 12:16 PM
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Posts: 5
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30 meg zipped
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  #6 (permalink)  
Old 01-24-2009, 12:26 PM
Zimbra Employee
 
Posts: 1,688
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Oops, that's pretty big. Does this happen all the time? What version/build are you using?
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  #7 (permalink)  
Old 01-28-2009, 08:33 AM
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Every time I start the service, after a couple of minutes the error occurs. Version: zdesktop 0.92 build 1433
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