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Thread: [SOLVED] Unable to start Zimbra

  1. #1
    lennertdorman is offline New Member
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    Default [SOLVED] Unable to start Zimbra

    For some reason I'm not able to start the latest version of Zimbra Desktop. Tried the following but that did not help.
    - Restarting machine.
    - Upgrading Mac OS to 10.5.6.
    - Uninstalling Zimbra Desktop and reinstalling it.

    Still getting:
    "Couldn't access Yahoo! Zimbra Desktop server. If issue persists after reinstall, please check logs for errors and report to http://www.zimbra.com/forums/zimbra-desktop."

    Latest error message is:
    0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
    435 INFO [main] log - jetty-6.1.5
    1713 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.
    Zimbra server process is running as uid=502 euid=502 gid=20 egid=20
    3090 INFO [main] security - keystore not present

    Log:
    2008-12-19 13:55:38,473 DEBUG [main] [] offline - Loading 6 folder mappings for service 'yahoo.com'
    2008-12-19 13:55:38,474 DEBUG [main] [] offline - Loading 2 attrs for service 'yahoo.com'
    2008-12-19 13:55:38,474 DEBUG [main] [] offline - Loading 19 folder mappings for service 'gmail.com'
    2008-12-19 13:55:38,475 DEBUG [main] [] offline - Loading 2 attrs for service 'gmail.com'
    2008-12-19 13:55:38,475 DEBUG [main] [] offline - Loading 5 folder mappings for service 'aol.com'
    2008-12-19 13:55:38,475 DEBUG [main] [] offline - Loading 8 folder mappings for service '.m***change'
    2008-12-19 13:55:38,475 DEBUG [main] [] offline - Loading 9 folder mappings for service 'hotmail.com'
    2008-12-19 13:55:40,800 INFO [main] [] log - No Transaction manager found - if your webapp requires one, please configure one.
    2008-12-19 13:55:41,238 INFO [main] [] log - Opened /Applications/zdesktop/jetty/logs/access_log.2008-12-19
    2008-12-19 13:55:41,250 INFO [main] [] log - Started SelectChannelConnector@localhost:7633

    Anybody any ideas?


    MacBook Pro
    OSX 10.5.6
    Zimbra Desktop 0.92 (build 1418)

    Lennert
    Last edited by lennertdorman; 12-20-2008 at 02:53 PM.

  2. #2
    lennertdorman is offline New Member
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    Solved the issue:

    Found inspiration in pauljmartinez solution:
    Unable to start Zimbra Desktop on OSX 10.5.5

    In system Preference, under Sharing, I had a Computer Name. But had no name in for computers on my local network:

    "Computers on your local network can access your computer at: .local."

    Once I fixed that Zimbra started up normally.

    Lennert

  3. #3
    jmhe is offline Zimbra Employee
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    Could you be more clear on what you had fixed to resolve this? I am thinking of doing more checking during installation, based on these solutions. Thanks!

    Quote Originally Posted by lennertdorman View Post
    Solved the issue:

    Found inspiration in pauljmartinez solution:
    Unable to start Zimbra Desktop on OSX 10.5.5

    In system Preference, under Sharing, I had a Computer Name. But had no name in for computers on my local network:

    "Computers on your local network can access your computer at: .local."

    Once I fixed that Zimbra started up normally.

    Lennert

  4. #4
    lennertdorman is offline New Member
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    My computer name was 'macbookpro' but my local host name was '.local'. For some reason when using the Migration Assistant while transferring all my old data to my new laptop that setting hadn't transferred.

    So when I changed the Local Host name from '.local' to 'macbookpro.local' it worked.

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