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  #1 (permalink)  
Old 12-11-2008, 06:54 PM
Junior Member
 
Posts: 5
Default Update beta5 crashed

Hi,
I'm using Windows Vista Home Premium 64-bit. Today I updated the latest beta version of Zimbra and Zimbra got crashed.I've attached the log file.Please help me to fix this. Please inform me if u want more details. Any help is greately appreciated.
Attached Files
File Type: zip zdesktop.zip (84.6 KB, 2 views)
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  #2 (permalink)  
Old 12-11-2008, 07:29 PM
Zimbra Employee
 
Posts: 831
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Can you try reinstall?
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  #3 (permalink)  
Old 12-11-2008, 09:52 PM
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it shows the error "previous version can't be uninstalled. new version can't be installed"
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Old 12-11-2008, 09:57 PM
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while i'm trying to uninstall zimbra thru control panel nothing is happening.
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  #5 (permalink)  
Old 12-11-2008, 10:04 PM
Zimbra Employee
 
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can you upload .install4j/installation.log ? thanks.

after that, you may follow instructions here to do manual uninstall:

Yahoo! Zimbra Desktop - Zimbra :: Wiki
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  #6 (permalink)  
Old 12-11-2008, 10:07 PM
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I renamed Zimbra in program files.Now I installed zimbra from the scratch.(latest one).
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  #7 (permalink)  
Old 12-11-2008, 10:23 PM
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After renaming the file zimbra to zimbra124 ,it creates the empty folder named zimbra124..... under programfiles...(i think vista works in this way )

Well now i'm able to install latest version. But I didnt c any old datas,
Any way I'm uploading the log file,Thanks for quick reply.
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File Type: zip installation.zip (69.9 KB, 1 views)
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