Inbox no longer synchs to Yahoo

[zebra5]

As you can see below, the desktop client has stopped synching my inbox, so none of the new messages are arriving. How do I get Zimbra to re-start synching the inbox?

Is there a size limit on the inbox? I notice that I am around 2GB in total size for the inbox, and another 1GB for the sent box.

Thanks.

Peter


----- Forwarded Message -----
From: peterhornick@yahoo.com
To: zdesktop-report@zimbra.com
Sent: Friday, November 14, 2008 1:41:44 PM GMT -05:00 US/Canada Eastern
Subject: zdesktop error report (2008-11-14 13:41:44): UID FETCH failed: UID error; Server network problem.Please try again after sometime

Product name: Zimbra Desktop
Product version: 0.91
Build ID: 1344
Release type: BETA
OS Platform: Mac OS X i386 10.5.5
Time of event: 2008-11-14 13:41:44
Error type: UID FETCH failed: UID error; Server network problem.Please try again after sometime
Error summary: Synchronization of folder '/Inbox' failed. Synchronization has been disabled for this folder

Failure details:
----------------------------------------------------------------------------

com.zimbra.cs.mailclient.CommandFailedException: UID FETCH failed: UID error; Server network problem.Please try again after sometime
at com.zimbra.cs.mailclient.imap.ImapRequest.checkSta tus(ImapRequest.java:94)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:80)
at com.zimbra.cs.mailclient.imap.ImapConnection.fetch (ImapConnection.java:318)
at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:311)
at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:334)
at com.zimbra.cs.datasource.ImapFolderSync.fetchMessa ges(ImapFolderSync.java:756)
at com.zimbra.cs.datasource.ImapFolderSync.fetchMessa ges(ImapFolderSync.java:724)
at com.zimbra.cs.datasource.ImapFolderSync.syncMessag es(ImapFolderSync.java:189)
at com.zimbra.cs.datasource.ImapSync.syncMessages(Ima pSync.java:217)
at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:159)
at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:120)
at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:36)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:158)
at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:354)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:327)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:383)
at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:307)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:259)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)

----------------------------------------------------------------------------

[drdrem]

For some reason (talked about in another threat, I believe), sync gets turned off. Turn it back on by right clicking the folders that aren't syncing (one at a time) and choosing to turn sync on.

[mario22]

As far as I understood, just any error deactivates that folders sync 4ever. So until that gets fixed/changed keep an eye on the "Error reports" folder and reenable sync as suggested.

[jjzhuang]

zebra5, please file a bug for this. there are 3 issues here:

1. we shouldn't treat a network issue like this as permanent failure
2. we shouldn't turn off sync on Inbox since without Inbox sync it's meaningless.
3. we should provide a clearer indicator which folders are being synced.

[zebra5]

drdrem and Mario22 thanks to both of you for your helpful suggestions.

Peter

[zebra5]

I don't know how to file a bug, but since I put the error message up in the posting to which you replied, perhaps you could file it as a bug, as i see that you are at Zimbra. Thanks.

[phoenix]

Originally Posted by zebra5

I don't know how to file a bug, ...

Go to bugzilla and create a new account then file the bug.