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Thread: Inbox no longer synchs to Yahoo

  1. #1
    zebra5 is offline New Member
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    Default Inbox no longer synchs to Yahoo

    As you can see below, the desktop client has stopped synching my inbox, so none of the new messages are arriving. How do I get Zimbra to re-start synching the inbox?

    Is there a size limit on the inbox? I notice that I am around 2GB in total size for the inbox, and another 1GB for the sent box.

    Thanks.

    Peter


    ----- Forwarded Message -----
    From: peterhornick@yahoo.com
    To: zdesktop-report@zimbra.com
    Sent: Friday, November 14, 2008 1:41:44 PM GMT -05:00 US/Canada Eastern
    Subject: zdesktop error report (2008-11-14 13:41:44): UID FETCH failed: UID error; Server network problem.Please try again after sometime

    Product name: Zimbra Desktop
    Product version: 0.91
    Build ID: 1344
    Release type: BETA
    OS Platform: Mac OS X i386 10.5.5
    Time of event: 2008-11-14 13:41:44
    Error type: UID FETCH failed: UID error; Server network problem.Please try again after sometime
    Error summary: Synchronization of folder '/Inbox' failed. Synchronization has been disabled for this folder

    Failure details:
    ----------------------------------------------------------------------------

    com.zimbra.cs.mailclient.CommandFailedException: UID FETCH failed: UID error; Server network problem.Please try again after sometime
    at com.zimbra.cs.mailclient.imap.ImapRequest.checkSta tus(ImapRequest.java:94)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:80)
    at com.zimbra.cs.mailclient.imap.ImapConnection.fetch (ImapConnection.java:318)
    at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:311)
    at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:334)
    at com.zimbra.cs.datasource.ImapFolderSync.fetchMessa ges(ImapFolderSync.java:756)
    at com.zimbra.cs.datasource.ImapFolderSync.fetchMessa ges(ImapFolderSync.java:724)
    at com.zimbra.cs.datasource.ImapFolderSync.syncMessag es(ImapFolderSync.java:189)
    at com.zimbra.cs.datasource.ImapSync.syncMessages(Ima pSync.java:217)
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:159)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:120)
    at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:36)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:158)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:354)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:327)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:383)
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:307)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:259)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)

    ----------------------------------------------------------------------------

  2. #2
    drdrem is offline Senior Member
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    Default Reset the sync

    For some reason (talked about in another threat, I believe), sync gets turned off. Turn it back on by right clicking the folders that aren't syncing (one at a time) and choosing to turn sync on.

  3. #3
    mario22 is offline Member
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    Default

    As far as I understood, just any error deactivates that folders sync 4ever. So until that gets fixed/changed keep an eye on the "Error reports" folder and reenable sync as suggested.

  4. #4
    jjzhuang is offline Zimbra Employee
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    Default

    zebra5, please file a bug for this. there are 3 issues here:

    1. we shouldn't treat a network issue like this as permanent failure
    2. we shouldn't turn off sync on Inbox since without Inbox sync it's meaningless.
    3. we should provide a clearer indicator which folders are being synced.

  5. #5
    zebra5 is offline New Member
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    Smile Thanks

    drdrem and Mario22 thanks to both of you for your helpful suggestions.

    Peter

  6. #6
    zebra5 is offline New Member
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    Default For JJZHUANG at Zimbra

    I don't know how to file a bug, but since I put the error message up in the posting to which you replied, perhaps you could file it as a bug, as i see that you are at Zimbra. Thanks.

  7. #7
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by zebra5 View Post
    I don't know how to file a bug, ...
    Go to bugzilla and create a new account then file the bug.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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