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  #1 (permalink)  
Old 10-31-2008, 08:13 AM
New Member
 
Posts: 4
Question Quantity of errors is killing me

Everyday, I end up deleting over 1000 errors and they seem to be the same one. Here a sample of the error and I have reported this but I have seen no more updates or resolutions.

Product name: Zimbra Desktop
Product version: 0.91
Build ID: 1338
Release type: BETA
OS Platform: Windows Vista x86 6.0
Time of event: 2008-10-31 10:06:51
Error type: service.FAILURE
Error summary: Synchronization of folder 'INBOX.Internal.Miguel Galdames' failed. Synchronization has been disabled for this folder

Failure details:
----------------------------------------------------------------------------

com.zimbra.common.service.ServiceException: system failure: Unable to store IMAP message data
ExceptionId:btpool0-21:1225465611469:e0dc7e55025b90cb
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.db.DbImapFolder.createImapFolder(DbI mapFolder.java:111)
at com.zimbra.cs.account.DataSource.createImapFolder( DataSource.java:331)
at com.zimbra.cs.datasource.ImapFolderSync.createLoca lFolder(ImapFolderSync.java:434)
at com.zimbra.cs.datasource.ImapFolderSync.syncFolder (ImapFolderSync.java:112)
at com.zimbra.cs.datasource.ImapSync.syncRemoteFolder s(ImapSync.java:176)
at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:157)
at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:120)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:158)
at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:354)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:327)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:383)
at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:46)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:411)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:268)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:269)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:189)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
Caused by: java.sql.SQLException: The statement was aborted because it would have caused a duplicate key value in a unique or primary key constraint or unique index identified by 'SQL080910175843140' defined on 'IMAP_FOLDER'.
at org.apache.derby.impl.jdbc.SQLExceptionFactory.get SQLException(Unknown Source)
at org.apache.derby.impl.jdbc.Util.generateCsSQLExcep tion(Unknown Source)
at org.apache.derby.impl.jdbc.TransactionResourceImpl .wrapInSQLException(Unknown Source)
at org.apache.derby.impl.jdbc.TransactionResourceImpl .handleException(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedConnection.handleE xception(Unknown Source)
at org.apache.derby.impl.jdbc.ConnectionChild.handleE xception(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedStatement.executeS tatement(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedPreparedStatement. executeStatement(Unknown Source)
at org.apache.derby.impl.jdbc.EmbedPreparedStatement. executeUpdate(Unknown Source)
at org.apache.commons.dbcp.DelegatingPreparedStatemen t.executeUpdate(DelegatingPreparedStatement.java:2 33)
at com.zimbra.cs.db.DbImapFolder.createImapFolder(DbI mapFolder.java:106)
... 37 more
Caused by: ERROR 23505: The statement was aborted because it would have caused a duplicate key value in a unique or primary key constraint or unique index identified by 'SQL080910175843140' defined on 'IMAP_FOLDER'.
at org.apache.derby.iapi.error.StandardException.newE xception(Unknown Source)
at org.apache.derby.impl.sql.execute.IndexChanger.ins ertAndCheckDups(Unknown Source)
at org.apache.derby.impl.sql.execute.IndexChanger.doI nsert(Unknown Source)
at org.apache.derby.impl.sql.execute.IndexChanger.ins ert(Unknown Source)
at org.apache.derby.impl.sql.execute.IndexSetChanger. insert(Unknown Source)
at org.apache.derby.impl.sql.execute.RowChangerImpl.i nsertRow(Unknown Source)
at org.apache.derby.impl.sql.execute.InsertResultSet. normalInsertCore(Unknown Source)
at org.apache.derby.impl.sql.execute.InsertResultSet. open(Unknown Source)
at org.apache.derby.impl.sql.GenericPreparedStatement .execute(Unknown Source)
... 42 more

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  #2 (permalink)  
Old 10-31-2008, 11:15 PM
dac dac is offline
Zimbra Employee
 
Posts: 63
Default

Could you please file a bug report and include log/zdesktop.log as a private attachment? Also, if its possible, please go to account setup and enabled "Debug Trace" and attach log/zdesktop.out as well. This will show us a trace of the IMAP commands leading to the error so we can better determine what is happening and hopefully can give you a workaround soon!

Thanks,
David
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