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Thread: Quantity of errors is killing me

  1. #1
    cowboy50 is offline New Member
    Join Date
    Aug 2008
    Rep Power

    Question Quantity of errors is killing me

    Everyday, I end up deleting over 1000 errors and they seem to be the same one. Here a sample of the error and I have reported this but I have seen no more updates or resolutions.

    Product name: Zimbra Desktop
    Product version: 0.91
    Build ID: 1338
    Release type: BETA
    OS Platform: Windows Vista x86 6.0
    Time of event: 2008-10-31 10:06:51
    Error type: service.FAILURE
    Error summary: Synchronization of folder 'INBOX.Internal.Miguel Galdames' failed. Synchronization has been disabled for this folder

    Failure details:

    com.zimbra.common.service.ServiceException: system failure: Unable to store IMAP message data
    at com.zimbra.common.service.ServiceException.FAILURE (
    at com.zimbra.cs.db.DbImapFolder.createImapFolder(DbI
    at com.zimbra.cs.account.DataSource.createImapFolder(
    at com.zimbra.cs.datasource.ImapFolderSync.createLoca lFolder(
    at com.zimbra.cs.datasource.ImapFolderSync.syncFolder (
    at com.zimbra.cs.datasource.ImapSync.syncRemoteFolder s(
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb
    at com.zimbra.cs.service.offline.OfflineSync.handle(O
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:268)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:269)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se
    at org.mortbay.jetty.handler.ContextHandler.handle(Co
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(
    at org.mortbay.jetty.handler.HandlerCollection.handle (
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha
    at org.mortbay.jetty.Server.handle(
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt
    at org.mortbay.jetty.HttpConnection$ ntent(
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec
    at org.mortbay.thread.BoundedThreadPool$ n(
    Caused by: java.sql.SQLException: The statement was aborted because it would have caused a duplicate key value in a unique or primary key constraint or unique index identified by 'SQL080910175843140' defined on 'IMAP_FOLDER'.
    at org.apache.derby.impl.jdbc.SQLExceptionFactory.get SQLException(Unknown Source)
    at org.apache.derby.impl.jdbc.Util.generateCsSQLExcep tion(Unknown Source)
    at org.apache.derby.impl.jdbc.TransactionResourceImpl .wrapInSQLException(Unknown Source)
    at org.apache.derby.impl.jdbc.TransactionResourceImpl .handleException(Unknown Source)
    at org.apache.derby.impl.jdbc.EmbedConnection.handleE xception(Unknown Source)
    at org.apache.derby.impl.jdbc.ConnectionChild.handleE xception(Unknown Source)
    at org.apache.derby.impl.jdbc.EmbedStatement.executeS tatement(Unknown Source)
    at org.apache.derby.impl.jdbc.EmbedPreparedStatement. executeStatement(Unknown Source)
    at org.apache.derby.impl.jdbc.EmbedPreparedStatement. executeUpdate(Unknown Source)
    at org.apache.commons.dbcp.DelegatingPreparedStatemen t.executeUpdate( 33)
    at com.zimbra.cs.db.DbImapFolder.createImapFolder(DbI
    ... 37 more
    Caused by: ERROR 23505: The statement was aborted because it would have caused a duplicate key value in a unique or primary key constraint or unique index identified by 'SQL080910175843140' defined on 'IMAP_FOLDER'.
    at org.apache.derby.iapi.error.StandardException.newE xception(Unknown Source)
    at org.apache.derby.impl.sql.execute.IndexChanger.ins ertAndCheckDups(Unknown Source)
    at org.apache.derby.impl.sql.execute.IndexChanger.doI nsert(Unknown Source)
    at org.apache.derby.impl.sql.execute.IndexChanger.ins ert(Unknown Source)
    at org.apache.derby.impl.sql.execute.IndexSetChanger. insert(Unknown Source)
    at org.apache.derby.impl.sql.execute.RowChangerImpl.i nsertRow(Unknown Source)
    at org.apache.derby.impl.sql.execute.InsertResultSet. normalInsertCore(Unknown Source)
    at org.apache.derby.impl.sql.execute.InsertResultSet. open(Unknown Source)
    at org.apache.derby.impl.sql.GenericPreparedStatement .execute(Unknown Source)
    ... 42 more


  2. #2
    dac is offline Zimbra Employee
    Join Date
    May 2008
    Rep Power


    Could you please file a bug report and include log/zdesktop.log as a private attachment? Also, if its possible, please go to account setup and enabled "Debug Trace" and attach log/zdesktop.out as well. This will show us a trace of the IMAP commands leading to the error so we can better determine what is happening and hopefully can give you a workaround soon!


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