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Thread: Sync failure

  1. #1
    wohenben is offline Active Member
    Join Date
    Mar 2008
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    Default Sync failure

    Reporting as requested - e-mail address censored:

    Please post this issue report to Zimbra Desktop Support Forums at Zimbra Desktop - Zimbra - Forums.

    Product name: Zimbra Desktop
    Product version: 0.84
    Build ID: 1119
    Release type: BETA
    OS Platform: Linux i386 2.6.24-21-generic
    Time of event: 2008-10-29 18:49:09
    Issue summary: push item failed

    Failure details:
    ----------------------------------------------------------------------------

    com.zimbra.cs.mailbox.MailServiceException$NoSuchI temException: no such message: 9610
    ExceptionId:sync-timer-xxx.xxx@xxx.com:1225306149308:83b262df4be259ae
    Code:mail.NO_SUCH_MSG ArgitemId, IID, "9610")
    at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH _MSG(MailServiceException.java:168)
    at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem .java:1161)
    at com.zimbra.cs.db.DbMailItem.getById(DbMailItem.jav a:1728)
    at com.zimbra.cs.mailbox.MailItem.getById(MailItem.ja va:1101)
    at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox. java:1958)
    at com.zimbra.cs.mailbox.OfflineMailbox.getItemById(O fflineMailbox.java:175)
    at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox. java:1927)
    at com.zimbra.cs.mailbox.Mailbox.getMessageById(Mailb ox.java:2879)
    at com.zimbra.cs.mailbox.PushChanges.syncMessage(Push Changes.java:868)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:246)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:144)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:130)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:103)
    at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:89)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:113)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)

    ----------------------------------------------------------------------------

  2. #2
    jmhe is offline Zimbra Employee
    Join Date
    Aug 2008
    Posts
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    Default

    your version is rather old. can you upgrade to the latest beta release?

  3. #3
    wohenben is offline Active Member
    Join Date
    Mar 2008
    Posts
    26
    Rep Power
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    Thumbs up Upgraded

    Hadn't realized I was so far behind! Now on 0.91 - 1344. After some initial problems, now running fine. Let's see if those sync error go away.

    Great product by the way, thanks for all the hard work.

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