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  #1 (permalink)  
Old 10-30-2008, 03:39 AM
Active Member
 
Posts: 25
Default Sync failure

Reporting as requested - e-mail address censored:

Please post this issue report to Zimbra Desktop Support Forums at Zimbra Desktop - Zimbra - Forums.

Product name: Zimbra Desktop
Product version: 0.84
Build ID: 1119
Release type: BETA
OS Platform: Linux i386 2.6.24-21-generic
Time of event: 2008-10-29 18:49:09
Issue summary: push item failed

Failure details:
----------------------------------------------------------------------------

com.zimbra.cs.mailbox.MailServiceException$NoSuchI temException: no such message: 9610
ExceptionId:sync-timer-xxx.xxx@xxx.com:1225306149308:83b262df4be259ae
Code:mail.NO_SUCH_MSG ArgitemId, IID, "9610")
at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH _MSG(MailServiceException.java:168)
at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem .java:1161)
at com.zimbra.cs.db.DbMailItem.getById(DbMailItem.jav a:1728)
at com.zimbra.cs.mailbox.MailItem.getById(MailItem.ja va:1101)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox. java:1958)
at com.zimbra.cs.mailbox.OfflineMailbox.getItemById(O fflineMailbox.java:175)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox. java:1927)
at com.zimbra.cs.mailbox.Mailbox.getMessageById(Mailb ox.java:2879)
at com.zimbra.cs.mailbox.PushChanges.syncMessage(Push Changes.java:868)
at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:246)
at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:144)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:130)
at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:103)
at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:89)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:113)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)

----------------------------------------------------------------------------
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  #2 (permalink)  
Old 10-30-2008, 10:19 AM
Zimbra Employee
 
Posts: 831
Default

your version is rather old. can you upgrade to the latest beta release?
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  #3 (permalink)  
Old 11-07-2008, 09:03 AM
Active Member
 
Posts: 25
Thumbs up Upgraded

Hadn't realized I was so far behind! Now on 0.91 - 1344. After some initial problems, now running fine. Let's see if those sync error go away.

Great product by the way, thanks for all the hard work.
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