Zimbra

atalerico · #1 (**permalink**) 10-27-2008, 11:04 AM

I get the following error report when I click 'send/receive'

Product name: Zimbra Desktop
Product version: 0.91
Build ID: 1344
Release type: BETA
OS Platform: Windows Vista x86 6.0
Time of event: 2008-10-27 14:01:46
Error type: service.INVALID_REQUEST
Error summary: push item failed

Failure details:
----------------------------------------------------------------------------

<soap:Fault>
<soap:Code>
<soap:Value>soap:Sender</soap:Value>
</soap:Code>
<soap:Reason>
<soap:Text>invalid request: contact must have fields</soap:Text>
</soap:Reason>
<soap

etail>
<Error xmlns="urn:zimbra">
<Code>service.INVALID_REQUEST</Code>
<Trace>btpool0-13277:1225130502671:aff929ecd687cd17</Trace>
</Error>
</soap

etail>
</soap:Fault>

com.zimbra.common.soap.SoapFaultException: invalid request: contact must have fields
ExceptionId:btpool0-13277:1225130502671:aff929ecd687cd17
Code:service.INVALID_REQUEST
at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88)
at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:263)
at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:224)
at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:261)
at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:216)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:315)
at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:302)
at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:714)
at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:690)
at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:686)
at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:682)
at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:678)
at com.zimbra.cs.mailbox.PushChanges.sendRequest(Push Changes.java:571)
at com.zimbra.cs.mailbox.PushChanges.pushRequest(Push Changes.java:505)
at com.zimbra.cs.mailbox.PushChanges.syncContact(Push Changes.java:895)
at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:311)
at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:173)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:195)
at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:116)
at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:44)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:414)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:269)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:269)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:189)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)

jjzhuang · #2 (**permalink**) 10-28-2008, 10:45 PM

please turn on "Enable debug trace" from account setup page, do another sync, and provide the zdedsktop.log file. You can file a bug with the log attached as private attachment. thanks!