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  #1 (permalink)  
Old 10-23-2008, 02:24 AM
Junior Member
 
Posts: 9
Default Unable to start Zimbra Desktop on OSX 10.5.5

When I try and start zimbra it gives the message:

Couldn't access Yahoo! Zimbra Desktop server. If issue persists after reinstall, please check logs for errors and report to http://www.zimbra.com/forums/zimbra-desktop.

If I try "$ ./desktop start"
It outputs:

enzymac:zdesktop klippo$ ./zdesktop start
Starting zdesktop
0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
323 INFO [main] log - jetty-6.1.5
467 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.
Fatal error: terminating: Failed to loadLibrary(zimbra-native)
java.lang.UnsatisfiedLinkError: /Users/klippo/zimbra/zdesktop/lib/libzimbra-native.jnilib:
at java.lang.ClassLoader$NativeLibrary.load(Native Method)
at java.lang.ClassLoader.loadLibrary0(ClassLoader.jav a:1822)
at java.lang.ClassLoader.loadLibrary(ClassLoader.java :1739)
at java.lang.Runtime.loadLibrary0(Runtime.java:823)
at java.lang.System.loadLibrary(System.java:1030)
at com.zimbra.znative.Util.loadLibrary(Util.java:48)
at com.zimbra.znative.Util.<clinit>(Util.java:64)
at com.zimbra.znative.Process.getuid(Process.java:31)
at com.zimbra.cs.servlet.FirstServlet.init(FirstServl et.java:73)
at javax.servlet.GenericServlet.init(GenericServlet.j ava:241)
at org.mortbay.jetty.servlet.ServletHolder.initServle t(ServletHolder.java:433)
at org.mortbay.jetty.servlet.ServletHolder.doStart(Se rvletHolder.java:256)
at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
at org.mortbay.jetty.servlet.ServletHandler.initializ e(ServletHandler.java:612)
at org.mortbay.jetty.servlet.Context.startContext(Con text.java:139)
at org.mortbay.jetty.webapp.WebAppContext.startContex t(WebAppContext.java:1222)
at org.mortbay.jetty.handler.ContextHandler.doStart(C ontextHandler.java:501)
at org.mortbay.jetty.webapp.WebAppContext.doStart(Web AppContext.java:449)
at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
at org.mortbay.jetty.handler.ContextHandlerCollection .doStart(ContextHandlerCollection.java:161)
at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
at org.mortbay.jetty.handler.HandlerWrapper.doStart(H andlerWrapper.java:117)
at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
at org.mortbay.jetty.handler.HandlerWrapper.doStart(H andlerWrapper.java:117)
at org.mortbay.jetty.Server.doStart(Server.java:217)
at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
at org.mortbay.xml.XmlConfiguration.main(XmlConfigura tion.java:979)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.mortbay.start.Main.invokeMain(Main.java:183)
at org.mortbay.start.Main.start(Main.java:497)
at org.mortbay.start.Main.main(Main.java:115)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.zimbra.cs.offline.start.Main.main(Main.java:33 )
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
at com.install4j.runtime.Launcher.main(Unknown Source)




Darwin enzymac.local 9.5.0 Darwin Kernel Version 9.5.0: Wed Sep 3 11:29:43 PDT 2008; root:xnu-1228.7.58~1/RELEASE_I386 i386
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  #2 (permalink)  
Old 10-24-2008, 08:05 AM
Junior Member
 
Posts: 8
Default

Same problem here, also using OSX 10.5.5. Also, when I installed, I
got a message that not all zimlets had installed so I might have reduced
functionality. Seems like a show stopper.

Is anyone having success on Leopard?

It looks like some people are having the same problem on Windows
too though.

Back to Thunderbird ...
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  #3 (permalink)  
Old 10-26-2008, 12:56 PM
Member
 
Posts: 13
Default Me too!

Add me to the list of Mac OS 10.5.5 users who seem to have trouble. I've re-installed ...desktop three or four times because of the aforementioned error message. My message, however, is preceded by "JavaScript Application" -- I'm off to re-install once again! Bummer...
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  #4 (permalink)  
Old 11-03-2008, 11:10 PM
Zimbra Employee
 
Posts: 1,688
Default

it's failing loading the native library. does this file exist:

/Users/klippo/zimbra/zdesktop/lib/libzimbra-native.jnilib
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  #5 (permalink)  
Old 11-06-2008, 04:15 AM
Junior Member
 
Posts: 9
Default

That file does exist

$ ls -al /Users/klippo/zimbra/zdesktop/lib/libzimbra-native.jnilib
-rw-r--r-- 1 klippo staff 173200 Oct 16 14:38 /Users/klippo/zimbra/zdesktop/lib/libzimbra-native.jnilib

enzymac:~ klippo$ md5 /Users/klippo/zimbra/zdesktop/lib/libzimbra-native.jnilib
MD5 (/Users/klippo/zimbra/zdesktop/lib/libzimbra-native.jnilib) = 82cf3e3fc55881347ac24e604dae68da
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  #6 (permalink)  
Old 11-07-2008, 01:23 AM
Zimbra Employee
 
Posts: 1,688
Default

that's the correct file. what kind of mac is this?
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  #7 (permalink)  
Old 11-07-2008, 01:35 AM
Junior Member
 
Posts: 9
Default

Quote:
Originally Posted by jjzhuang View Post
that's the correct file. what kind of mac is this?
latest version of the imac
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  #8 (permalink)  
Old 11-07-2008, 01:41 AM
Zimbra Employee
 
Posts: 1,688
Default

if you type 'java -version' from terminal window, what do you get?
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  #9 (permalink)  
Old 11-07-2008, 02:18 AM
Junior Member
 
Posts: 9
Default

java version "1.6.0_07"
Java(TM) SE Runtime Environment (build 1.6.0_07-b06-153)
Java HotSpot(TM) 64-Bit Server VM (build 1.6.0_07-b06-57, mixed mode)


I've tried with every available java on osx.

this stopped working like a month ago, could it have something to do with the java update2 from apple?
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  #10 (permalink)  
Old 11-10-2008, 07:36 AM
Junior Member
 
Posts: 9
Default

attached error
Attached Images
File Type: png Picture 3.png (27.6 KB, 367 views)
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