Calendar sync problem in MacOS

[chinhngt]

Hi,

We got a problem with calendar sync using Zimbra Desktop for MacOS. We tried to upgrade to the newest version, but still no help. The server is behind a firewall, so any specific port to open to let the calendar sync work?

This is the full trace:

Product name: Zimbra Desktop
Product version: 0.91
Build ID: 1338
Release type: BETA
OS Platform: Mac OS X i386 10.5.4
Time of event: 2008-10-11 13:06:56

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Failure details:
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com.zimbra.common.service.ServiceException: system failure: Failed
setting calendar item id=313

ExceptionId:sync-timer-mike@blahblah.com:1223744816060:01bc47885d07556d

Code:service.FAILURE
at
com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at

com.zimbra.cs.mailbox.InitialSync.setCalendarItem( InitialSync.java:764)
at
com.zimbra.cs.mailbox.InitialSync.syncCalendarItem (InitialSync.java:621)
at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSyn c.java:242)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:92)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:76)

at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:196)
at

com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:116)
at
com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:97)
at
com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:259)

at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
Caused by: com.zimbra.cs.mailbox.MailServiceException: No such blob:
mailbox=2, item=313, change=3761

ExceptionId:sync-timer-mike@blahblah.com:1223744816057:01bc47885d07556d

Code:mail.NO_SUCH_BLOB
at
com.zimbra.cs.mailbox.MailServiceException.NO_SUCH _BLOB(MailServiceException.java:264)

at com.zimbra.cs.mailbox.MailItem.getBlob(MailItem.ja va:854)
at
com.zimbra.cs.mailbox.OfflineMailbox.syncChangeIds (OfflineMailbox.java:519)
at
com.zimbra.cs.mailbox.InitialSync.setCalendarItem( InitialSync.java:754)
... 10 more

[jjzhuang]

I think you removed the actual trace. Can you confirm whether it was a Task item or an Appointment? If it's Task, it's a known issue: Bug 32714 – Editing a task creates a dupe