POP3 Email Setup Fails

[johlin]

Mac OSX 10.5.5
Zimbra desktop 0.92 build 1481

[johlin]

BTW, there won't be any update until someone files a bug report, it would appear that nobody has done that.

How do you file a bug report?

[jjzhuang]

Is there any update to this issue? I'm on a Mac and can't get my Pop3 mail working...

Have you tried the latest 1418?

[johlin]

In one of my posts I put the wrong build number. I wrote 1481 instead of 1418, but I do have the latest installed.

I'm sorry, but I can't figure out how to create a bug report. Could someone please let me know how to do this?

Thanks.

[In_The_Ville]

I am having the same problem through the web interface. If I try to set up a POP3 account, it tells me that testing is a success, but the account will not download any email.

If I set up the account on Thunderbird, I get all of the mail.

Version 5.0.11_GA_2695.UBUNTU6.NETWORK Nov 17, 2008

Edit: Sorry, I found this post through a search, and didn't realize it was the desktop forum.

[monlmor]

I was experiencing this same problem and I discovered that Mcafee anti virus was blocking the initial mail sync. Once I disabled McAfee it worked like a charm.

Ashley

I tried this idea and turned off Norton anti-virus and mail scanning - no luck. I am however, now able to get a POP mail account setup with latest build 1418. But when I try to sync all I get is red circle exclamation of Error but no explanation. I've every combo of set up, some don't work at all (eg, can't access smtp), but for the ones that do that's as far as I get. The new build has several changes in account setup that looked like they might solve this problem, but alas, I must wait longer still. I would be a nice program if it worked for more than my barely used Yahoo accounts.

M

[varghese2lijo]

from dec 23 i am not able to download yahoo mail. i cant login from zimbra. its shows error. but i can login from a web browser . zimbra sync with gmail and other yahoo mail account its serious bug..




2009-02-27 12:43:18,726 DEBUG [btpool0-8] [ds=yahoo;] datasource - Generating new yauth token for user 'xxxxxxxxx'
2009-02-27 12:43:19,396 DEBUG [btpool0-8] [ds=yahoo;] datasource - Saving 1 yauth token(s) for user 'xxxxxxxx@yahoo.com'
2009-02-27 12:43:22,204 DEBUG [btpool0-8] [ds=yahoo;] imap - S: * OK IMAP4rev1 server ready (3.5.39)
2009-02-27 12:43:22,204 DEBUG [btpool0-8] [ds=yahoo;] imap - C: C01 CAPABILITY
2009-02-27 12:43:22,610 DEBUG [btpool0-8] [ds=yahoo;] imap - S: * CAPABILITY IMAP4rev1 LOGIN-REFERRALS AUTH=XYMCOOKIE AUTH=XYMCOOKIEB64 AUTH=XYMPKI AUTH=XYMECOOKIE ID
2009-02-27 12:43:22,610 DEBUG [btpool0-8] [ds=yahoo;] imap - S: C01 OK CAPABILITY completed
2009-02-27 12:43:22,610 DEBUG [btpool0-8] [ds=yahoo;] imap - C: C02 AUTHENTICATE XYMECOOKIE
2009-02-27 12:43:23,031 DEBUG [btpool0-8] [ds=yahoo;] imap - S: +
2009-02-27 12:43:23,031 DEBUG [btpool0-8] [ds=yahoo;] imap - C: <authentication data>
2009-02-27 12:43:23,312 DEBUG [btpool0-8] [ds=yahoo;] imap - S: C02 NO AUTHENTICATE failure. Invalid auth-token. Error code 2
2009-02-27 12:43:23,312 DEBUG [btpool0-8] [ds=yahoo;] datasource - Invalidating possibly expired cookie and retrying auth
2009-02-27 12:43:25,090 DEBUG [btpool0-8] [ds=yahoo;] imap - S: * OK IMAP4rev1 server ready (3.5.39)
2009-02-27 12:43:25,090 DEBUG [btpool0-8] [ds=yahoo;] imap - C: C03 CAPABILITY
2009-02-27 12:43:25,340 DEBUG [btpool0-8] [ds=yahoo;] imap - S: * CAPABILITY IMAP4rev1 LOGIN-REFERRALS AUTH=XYMCOOKIE AUTH=XYMCOOKIEB64 AUTH=XYMPKI AUTH=XYMECOOKIE ID
2009-02-27 12:43:25,340 DEBUG [btpool0-8] [ds=yahoo;] imap - S: C03 OK CAPABILITY completed
2009-02-27 12:43:25,340 DEBUG [btpool0-8] [ds=yahoo;] imap - C: C04 AUTHENTICATE XYMECOOKIE
2009-02-27 12:43:25,590 DEBUG [btpool0-8] [ds=yahoo;] imap - S: +
2009-02-27 12:43:25,590 DEBUG [btpool0-8] [ds=yahoo;] imap - C: <authentication data>
2009-02-27 12:43:25,870 DEBUG [btpool0-8] [ds=yahoo;] imap - S: C04 NO AUTHENTICATE failure. Invalid auth-token. Error code 2
2009-02-27 12:43:25,870 WARN [btpool0-8] [ds=yahoo;] datasource - Test failed: DataSource: { id=76ac78b2-99ef-439f-ad40-a403fe0fb494, type=imap, isEnabled=true, name=yahoo, host=zimbra.imap.mail.yahoo.com, port=993, connectionType=ssl, username=xxxxxxx, folderId=1 }
com.zimbra.common.service.ServiceException: system failure: Unable to connect to IMAP server: DataSource: { id=76ac78b2-99ef-439f-ad40-a403fe0fb494, type=imap, isEnabled=true, name=yahoo, host=zimbra.imap.mail.yahoo.com, port=993, connectionType=ssl, username=xxxxxxx, folderId=1 }
ExceptionId:btpool0-8:1235718805870:6e9da4003d73238a
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.datasource.ImapSync.connect(ImapSync .java:156)
at com.zimbra.cs.offline.YMailImport.connect(YMailImp ort.java:69)
at com.zimbra.cs.datasource.ImapSync.test(ImapSync.ja va:112)
at com.zimbra.cs.offline.YMailImport.test(YMailImport .java:53)
at com.zimbra.cs.datasource.DataSourceManager.test(Da taSourceManager.java:64)
at com.zimbra.cs.account.offline.OfflineProvisioning. testDataSource(OfflineProvisioning.java:565)
at com.zimbra.cs.account.offline.OfflineProvisioning. modifyDataSource(OfflineProvisioning.java:2110)
at com.zimbra.cs.account.offline.OfflineProvisioning. modifyDataSource(OfflineProvisioning.java:2030)
at com.zimbra.cs.service.admin.ModifyDataSource.handl e(ModifyDataSource.java:84)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:429)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:286)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:269)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:190)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
Caused by: javax.security.auth.login.LoginException: AUTHENTICATE failure. Invalid auth-token. Error code 2
at com.zimbra.cs.datasource.ImapSync.connect(ImapSync .java:151)
... 34 more