zdesktop won't start (faulting app.) or uninstall (jvm found at {0} is damaged)

[jmhe]

during the upgrade, did it automatically close your GUI?

[avsinh]

I am seeing the same problem on 1482.

I tried to uninstall and then reinstall zimbra. It refuses to see my earlier settings. Is their any way to get the mailbox back? Is there any way to get the old message archive back? I did save the zdesktop directory from my older installation.

-av

[jmhe]

1) shutdown ZD backend service. here is how:
Running Yahoo! Zimbra Desktop FAQ - Zimbra :: Wiki

2) delete these 3 directories in your NEW installation

derby
store
index

3) copy those 3 directories from your backup into your new installation

4) start ZD

[avsinh]

Thanks for the reply.

I restarted zimbra but it keeps getting new messages for the POP account. It does not see any of the old messages even though the store directory is huge.

Is there any configuration parameters to 'reindex' or 'reload' the old messages from a directory?

-av

[CopyCat]

I have the same problem... Just downloaded v1.0.. reeived error message "failed to inject zimlets.. tried to solve the problem by examining several web sites incl zimbra.com.. but could not find any help.. poor for yahoo... now i can not uninstall... "jvm found at (0) is damaged.." etc..

would appreciate any help..

[CopyCat]

have managed to uninstall... and gave zimbra one more chance... but still the same problem... would appreciate any help...

[jmhe]

this is Turkish windows, right? i've replied in the other thread.

Originally Posted by CopyCat

have managed to uninstall... and gave zimbra one more chance... but still the same problem... would appreciate any help...

[avsinh]

Zimbra decided to install an update (yet again!). Seems like an update a day these days?

Anyways, as soon as the upgrade finished, Zimbra asks me to reinstall again. In my experience with Outlook and Thunderbird, Zimbra desktop is one of the most unstable mail clients.

Folks should be very careful using this tool. An upgrade every few days, loss of email, reinstalls - all of this is a recipe for disaster if you are working on something important.