----- Forwarded Message -----
From: <SNIPPED>
To: <SNIPPED>
Sent: Wednesday, May 28, 2008 2:17:22 PM GMT -05:00 US/Canada Eastern
Subject: zdesktop issue report (2008-05-28 14:17:22): service.FAILURE

Please post this issue report to Zimbra Desktop Support Forums at http://www.zimbra.com/forums/zimbra-desktop/.

Product name: Zimbra Desktop
Product version: 0.84
Build ID: 1119
Release type: BETA
OS Platform: Windows Vista x86 6.0
Time of event: 2008-05-28 14:17:22
Issue summary: calendar sync failed

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Affected data - PLEASE REMOVE ANY SENSITIVE INFORMATION (size=4480):
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<SetAppointmentRequest f="" nextAlarm="1212422400000" t="" l="10" xmlns="urn:zimbraMail">
<default ptst="NE">
<m>
<inv type="appt" seq="0" compNum="0" id="42506">
<tz dayoff="-240" stdoff="-300" id="(GMT-05.00) Eastern Time (US &amp; Canada)">
<standard sec="0" hour="2" wkday="1" min="0" mon="11" week="1"/>
<daylight sec="0" hour="2" wkday="1" min="0" mon="3" week="2"/>
</tz>
<comp d="1211998391000" transp="O" seq="0" class="PUB" loc="TCB Conference Room" uid="76706f18-fe9b-4965-a55a-240da82ea6e7" fb="B" status="CONF" fba="B" isOrg="1" apptId="42507" calItemId="42507" compNum="0" rsvp="0" x_uid="76706f18-fe9b-4965-a55a-240da82ea6e7"

<SENSITIVE DATA SNIPPED>

<s d="20080602T140000" tz="(GMT-05.00) Eastern Time (US &amp; Canada)"/>
<e d="20080602T143000" tz="(GMT-05.00) Eastern Time (US &amp; Canada)"/>
</comp>
</inv>
<mp part="TEXT" ct="multipart/alternative" s="4050">
<mp part="1" ct="text/plain" s="482">
<content>The following is a new meeting request:

Subject: Accounting Meeting
Organizer: <SNIPPED>

Location: TCB Conference Room
Time: Monday, June 2, 2008, 2:00:00 PM - 2:30:00 PM GMT -05:00 US/Canada Eastern

Invitees: <INVITEE LIST>

*~*~*~*~*~*~*~*~*~*

</content>
</mp>
<mp part="2" ct="text/html" s="1000">
<content>&lt;h3>The following is a new meeting request:&lt;/h3>

&lt;p>
&lt;table border="0">
&lt;tr>&lt;th align="left">Subject:&lt;/th>&lt;td>Accounting Meeting &lt;/td>&lt;/tr>
&lt;tr>&lt;th align="left">Organizer:&lt;/th>&lt;td>&amp;quot;<SNIPPED>&amp;gt; &lt;/td>&lt;/tr>
&lt;/table>
&lt;p>
&lt;table border="0">
&lt;tr>&lt;th align="left">Location:&lt;/th>&lt;td>TCB Conference Room &lt;/td>&lt;/tr>
&lt;tr>&lt;th align="left">Time:&lt;/th>&lt;td>Monday, June 2, 2008, 2:00:00 PM - 2:30:00 PM GMT -05:00 US/Canada Eastern
&lt;/td>&lt;/tr>&lt;/table>
&lt;p>
&lt;table border="0">
&lt;tr>&lt;th align="left">Invitees<SNIPPED>; &lt;/td>&lt;/tr>&lt;/table>
&lt;div>*~*~*~*~*~*~*~*~*~*&lt;/div>&lt;br>&lt;html>&lt;head>&lt;style>p { margin: 0; }&lt;/style>&lt;style>body { font-family: 'Verdana, Arial, Helvetica, sans-serif'; font-size: 12pt; color: #000000}&lt;/style>&lt;/head>&lt;body>&lt;/body>&lt;/html></content>
</mp>
</mp>
</m>
</default>
<replies>
<reply d="1211998418000" seq="0" ptst="AC" at="<SNIPPED>"/>
</replies>
</SetAppointmentRequest>

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Failure details:
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com.zimbra.common.service.ServiceException: system failure: Failed setting calendar item id=42507
ExceptionId:sync-timer-<SNIPPED>:1211998642620:61a353d853655496
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.mailbox.InitialSync.setCalendarItem( InitialSync.java:697)
at com.zimbra.cs.mailbox.InitialSync.syncCalendarItem (InitialSync.java:555)
at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSyn c.java:212)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:94)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:77)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:129)
at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:103)
at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:89)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:113)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
Caused by: com.zimbra.cs.mailbox.MailServiceException$NoSuchI temException: no such appointment: 42507
ExceptionId:sync-timer-<SNIPPED>:1211998642619:61a353d853655496
Code:mail.NO_SUCH_APPT ArgitemId, IID, "42507")
at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH _APPT(MailServiceException.java:216)
at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem .java:1166)
at com.zimbra.cs.db.DbMailItem.getById(DbMailItem.jav a:1728)
at com.zimbra.cs.mailbox.MailItem.getById(MailItem.ja va:1101)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox. java:1958)
at com.zimbra.cs.mailbox.OfflineMailbox.getItemById(O fflineMailbox.java:175)
at com.zimbra.cs.mailbox.OfflineMailbox.syncChangeIds (OfflineMailbox.java:473)
at com.zimbra.cs.mailbox.InitialSync.setCalendarItem( InitialSync.java:687)
... 10 more

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