Product name: Zimbra Desktop
Product version: 0.84
Build ID: 1119
Release type: BETA
OS Platform: Windows XP x86 5.1
Time of event: 2008-06-02 14:23:18
Issue summary: calendar sync failed

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Affected data - PLEASE REMOVE ANY SENSITIVE INFORMATION (size=3539):
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<SetAppointmentRequest f="" nextAlarm="1212502500000" t="" l="10" xmlns="urn:zimbraMail">
<default ptst="NE">
<m>
<inv type="appt" seq="0" compNum="0" id="4450">
<tz stdoff="60" id="GMT +0100 (Standard) / GMT +0100 (Daylight)"/>
<comp d="1203491510000" transp="O" seq="0" class="PUB" loc="" uid="{3F274328-BBBE-42AF-9094-F96700E887DC}" fb="T" status="CANC" fba="T" apptId="4451" calItemId="4451" compNum="0" rsvp="1" x_uid="{3F274328-BBBE-42AF-9094-F96700E887DC}" priority="5" name="Canceled: Change backup tape">
<at d="Judge A. Dred" a="judge.dred@example.com" url="judge.dred@example.com" ptst="NE" role="REQ" rsvp="1"/>
<alarm action="DISPLAY">
<trigger>
<rel neg="1" m="15" related="START"/>
</trigger>
<desc>REMINDER</desc>
</alarm>
<xprop value="1" name="X-MICROSOFT-CDO-INSTTYPE"/>
<xprop value="16010101T000000Z" name="X-MICROSOFT-CDO-REPLYTIME"/>
<xprop value="1" name="X-MICROSOFT-CDO-IMPORTANCE"/>
<xprop value="-1" name="X-MICROSOFT-CDO-OWNERAPPTID"/>
<fr>Please remember to insert the tape for the next scheduled server backup. You may need to eject the tape from the last backup.</fr>
<desc>Please remember to insert the tape for the next scheduled server backup. You may need to eject the tape from the last backup.



Microsoft Outlook Web Access:
http://MAILSERVER/Exchange/judge.dre...e.EML?cmd=open

</desc>
<or d="Administrator" a="Administrator@example.com" url="Administrator@example.com"/>
<recur>
<add>
<rule freq="WEE">
<interval ival="1"/>
<byday>
<wkday day="MO"/>
<wkday day="TU"/>
<wkday day="WE"/>
<wkday day="TH"/>
<wkday day="FR"/>
</byday>
</rule>
</add>
</recur>
<s d="20080208T153000" tz="GMT +0100 (Standard) / GMT +0100 (Daylight)"/>
<e d="20080208T153100" tz="GMT +0100 (Standard) / GMT +0100 (Daylight)"/>
</comp>
</inv>
<mp part="TEXT" ct="multipart/alternative" s="3570">
<mp part="1" ct="text/plain" s="279">
<content>Please remember to insert the tape for the next scheduled server backup. You may need to eject the tape from the last backup.



Microsoft Outlook Web Access:
http://MAILSERVER/Exchange/judge.dre...e.EML?cmd=open

</content>
</mp>
<mp part="2" ct="text/html" s="815">
<content>
&lt;HTML>
&lt;HEAD>


&lt;TITLE>Canceled: Change backup tape&lt;/TITLE>
&lt;/HEAD>
&lt;BODY>
&lt;!-- Converted from text/rtf format -->

&lt;P>&lt;SPAN lang="en-us">&lt;FONT size="2" face="Courier New">Please remember to insert the tape for the next scheduled server backup.&amp;nbsp; You may need to eject the tape from the last backup.&lt;/FONT>&lt;/SPAN>&lt;/P>
&lt;BR>
&lt;P>Microsoft Outlook Web Access: &lt;A href="http://MAILSERVER/Exchange/judge.dred/Deleted%20Items/Canceled%3A%20Change%20backup%20tape.EML?cmd=open" target="_blank">http://MAILSERVER/Exchange/judge.dred/Deleted%20Items/Canceled%3A%20Change%20backup%20tape.EML?cmd=open& lt;/A>&lt;/P>
&lt;/BODY>
&lt;/HTML></content>
</mp>
</mp>
</m>
</default>
<replies/>
</SetAppointmentRequest>

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Failure details:
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com.zimbra.common.service.ServiceException: system failure: Failed setting calendar item id=4451
ExceptionId:sync-timer-judge.dred@example.com:1212434598781:e59e6812de912 0d4
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.mailbox.InitialSync.setCalendarItem( InitialSync.java:697)
at com.zimbra.cs.mailbox.InitialSync.syncCalendarItem (InitialSync.java:555)
at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSyn c.java:212)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:94)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:77)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:131)
at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:103)
at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:89)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:113)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
Caused by: com.zimbra.cs.mailbox.MailServiceException$NoSuchI temException: no such appointment: 4451
ExceptionId:sync-timer-judge.dred@example.com:1212434598766:e59e6812de912 0d4
Code:mail.NO_SUCH_APPT ArgitemId, IID, "4451")
at com.zimbra.cs.mailbox.MailServiceException.NO_SUCH _APPT(MailServiceException.java:216)
at com.zimbra.cs.mailbox.MailItem.noSuchItem(MailItem .java:1166)
at com.zimbra.cs.db.DbMailItem.getById(DbMailItem.jav a:1728)
at com.zimbra.cs.mailbox.MailItem.getById(MailItem.ja va:1101)
at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox. java:1958)
at com.zimbra.cs.mailbox.OfflineMailbox.getItemById(O fflineMailbox.java:175)
at com.zimbra.cs.mailbox.OfflineMailbox.syncChangeIds (OfflineMailbox.java:473)
at com.zimbra.cs.mailbox.InitialSync.setCalendarItem( InitialSync.java:687)
... 10 more

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