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Thread: Help - missing organizer?

  1. #1
    daveb131 is offline Starter Member
    Join Date
    May 2008
    Posts
    1
    Rep Power
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    Unhappy Help - missing organizer?

    Hi,

    I receive 14 messages all the same (below) each time I check for new mail...every 5 minutes. That's 4,032 Sync errors per day. Please tell me how to fix this. I think it started when I imported calendars from iCalendar.

    Thanks,

    Dave


    Product name: Zimbra Desktop
    Product version: 0.84
    Build ID: 1119
    Release type: BETA
    OS Platform: Mac OS X i386 10.4.11
    Time of event: 2008-05-27 16:11:05
    Issue summary: push item failed

    Failure details:
    ----------------------------------------------------------------------------

    com.zimbra.common.soap.SoapFaultException: invalid request: missing organizer when attendees are present
    ExceptionId:btpool0-54:1211919123786:c5f6e81eef6c134f
    Code:service.INVALID_REQUEST
    at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88)
    at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:245)
    at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:221)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:251)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:297)
    at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:284)
    at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:644)
    at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:625)
    at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:621)
    at com.zimbra.cs.mailbox.PushChanges.syncCalendarItem (PushChanges.java:927)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:247)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:144)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:130)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:103)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:44)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:391)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:250)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:156)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:266)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:186)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)

    ----------------------------------------------------------------------------

  2. #2
    mmorse's Avatar
    mmorse is offline Moderator
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

    Default

    Welcome to the forums,
    This error will be hidden in future releases : Bug 26316 - invalid request: missing organizer when attendees are present
    If you'd like you can search for directions on exporting/setting an organizer/then re-importing.

  3. #3
    eombah is offline Loyal Member
    Join Date
    Nov 2006
    Location
    Netherlands
    Posts
    90
    Rep Power
    8

    Default

    Hi,

    Looks like this error is back in 2.0 beta 1, although instead of error messages it gives the error icon next to the failing account in the accounts pane.
    Looks like appointments scheduled after the failing appointment don't get synced.

    This happened when syncing with my Google calendar.

    Here's the error message:

    Code:
    Debug message: invalid request: ORGANIZER missing when ATTENDEEs are present
    
    Exception:
    
    com.zimbra.common.service.ServiceException: invalid request: ORGANIZER missing when ATTENDEEs are present
    ExceptionId:btpool0-10:1269190674677:481776a4142b5c09
    Code:service.INVALID_REQUEST
    	at com.zimbra.common.service.ServiceException.INVALID_REQUEST(ServiceException.java:255)
    	at com.zimbra.cs.mailbox.calendar.Invite.sanitize(Invite.java:2533)
    	at com.zimbra.cs.mailbox.CalendarItem.create(CalendarItem.java:387)
    	at com.zimbra.cs.mailbox.Mailbox.createCalendarItem(Mailbox.java:5547)
    	at com.zimbra.cs.mailbox.Mailbox.setCalendarItem(Mailbox.java:3722)
    	at com.zimbra.cs.datasource.CalDavDataImport.applyRemoteItem(CalDavDataImport.java:580)
    	at com.zimbra.cs.datasource.CalDavDataImport.sync(CalDavDataImport.java:659)
    	at com.zimbra.cs.datasource.CalDavDataImport.importData(CalDavDataImport.java:92)
    	at com.zimbra.cs.offline.OfflineCalDavDataImport.importData(OfflineCalDavDataImport.java:72)
    	at com.zimbra.cs.offline.OfflineImport.importData(OfflineImport.java:102)
    	at com.zimbra.cs.offline.GMailImport.importData(GMailImport.java:66)
    	at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:253)
    	at com.zimbra.cs.mailbox.DataSourceMailbox.importData(DataSourceMailbox.java:470)
    	at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLocalDataSources(DataSourceMailbox.java:434)
    	at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataSourceMailbox.java:486)
    	at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:44)
    	at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:419)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:273)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:157)
    	at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:291)
    	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:212)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
    	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:181)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
    	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:390)
    	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
    	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
    	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
    	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:418)
    	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
    	at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
    	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
    	at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
    	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
    	at org.mortbay.jetty.Server.handle(Server.java:326)
    	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543)
    	at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:939)
    	at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:755)
    	at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
    	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405)
    	at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409)
    	at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
    
    If issue persists please post description and debug information here.
    -Bart

  4. #4
    jmedway is offline Starter Member
    Join Date
    Feb 2009
    Posts
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    Default

    I posted a similar trace yesterday. Fedora 12 version of beta 2 failing to sync Google calendar properly. It seems to hit this, and hang, and then further events are not processed,

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