Sync error with gmail

[vivek1803]

It does not sync mailbox with gmail online server. Connection status shows as "status:error". Need help!
It was working fine until yesterday.

[mmorse]

Welcome to the forums,
Can you attach some snips from your mailbox.log?
For instance if you're using windows it's drive:\zimbra\zdesktop\log\ or for mac/linux ~/zimbra/zdesktop by default.

[vivek1803]

Thanks very much for your reply.

its in :c\zimbra\zdesktop\win32\prism

[mmorse]

I don't see any mailbox.log sections/snips attached.

[vivek1803]

I have attached the log file for your further investigation.

Thanks very much for your assistance.

[jeffreyheinen]

Ooo.. I have a sync error too. An old label for the better gmail firefox plugin.

2008-05-21 17:05:20,400 DEBUG [sync-timer-jeffreyheinen@gmail.com] [] offline - getImapFolders: id = cadb0571-6892-443f-8fbd-83bd356ec8bf
2008-05-21 17:05:20,588 INFO  [sync-timer-jeffreyheinen@gmail.com] [] datasource - Found new remote folder gmskin:slate,1,1,0,1,1,1,1,1,0. Creating local folder /gmskin:slate,1,1,0,1,1,1,1,1,0.
2008-05-21 17:05:20,679 ERROR [sync-timer-jeffreyheinen@gmail.com] [] offline - sync failure: Gmail - Jeffrey Heinen
com.zimbra.cs.mailbox.MailServiceException: invalid name: gmskin:slate,1,1,0,1,1,1,1,1,0
ExceptionId:sync-timer-jeffreyheinen@gmail.com:1211414720588:6d3b05881835eb07
Code:mail.INVALID_NAME Arg:(name, STR, "gmskin:slate,1,1,0,1,1,1,1,1,0")
        at com.zimbra.cs.mailbox.MailServiceException.INVALID_NAME(MailServiceException.java:312)
        at com.zimbra.cs.mailbox.MailItem.validateItemName(MailItem.java:2004)
        at com.zimbra.cs.mailbox.Folder.create(Folder.java:619)
        at com.zimbra.cs.mailbox.Mailbox.createFolder(Mailbox.java:5821)
        at com.zimbra.cs.mailbox.Mailbox.createFolder(Mailbox.java:5771)
        at com.zimbra.cs.datasource.ImapImport.importData(ImapImport.java:316)
        at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:152)
        at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDataSources(LocalMailbox.java:255)
        at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailbox.java:293)
        at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(LocalMailbox.java:235)
        at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:113)
        at java.util.TimerThread.mainLoop(Timer.java:512)
        at java.util.TimerThread.run(Timer.java:462)

[smithmm]

I get a the following error when syncing Gmail for the first time:

2009-01-12 08:34:05,033 INFO [mid=9] [] datasource - Import completed for data source 'Gmail'
2009-01-12 08:34:05,034 ERROR [mid=9] [] offline - sync failure: Gmail
com.zimbra.cs.mailbox.MailServiceException: cannot modify immutable object: 10
ExceptionId:mid=9:1231778045033:97d1774d34364b12
Code:mail.IMMUTABLE_OBJECT ArgitemId, IID, "10")
at com.zimbra.cs.mailbox.MailServiceException.IMMUTAB LE_OBJECT(MailServiceException.java:365)
at com.zimbra.cs.mailbox.Folder.setSyncDate(Folder.ja va:797)
at com.zimbra.cs.mailbox.Mailbox.setSyncDate(Mailbox. java:6253)
at com.zimbra.cs.datasource.CalDavDataImport.sync(Cal DavDataImport.java:498)
at com.zimbra.cs.datasource.CalDavDataImport.importDa ta(CalDavDataImport.java:77)
at com.zimbra.cs.offline.OfflineCalDavDataImport.impo rtData(OfflineCalDavDataImport.java:44)
at com.zimbra.cs.offline.GMailImport.importData(GMail Import.java:62)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:367)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:340)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:401)
at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:312)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:300)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)

[jjzhuang]

smithmm, please file a bug and we'll get it fixed. thanks!

[smithmm]

I already visited the Bugzilla. . .

[jjzhuang]

What's the bug number?