Zimbra offers Open Source email server software and shared calendar for Linux and the Mac
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Old 04-24-2008, 01:35 PM
vivek1803 vivek1803 is offline
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Exclamation Sync error with gmail

It does not sync mailbox with gmail online server. Connection status shows as "status:error". Need help!
It was working fine until yesterday.

Last edited by vivek1803 : 04-24-2008 at 01:49 PM.
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Old 04-24-2008, 09:17 PM
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mmorse mmorse is offline
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Welcome to the forums,
Can you attach some snips from your mailbox.log?
For instance if you're using windows it's drive:\zimbra\zdesktop\log\ or for mac/linux ~/zimbra/zdesktop by default.
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Old 04-25-2008, 07:28 AM
vivek1803 vivek1803 is offline
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Thanks very much for your reply.

its in :c\zimbra\zdesktop\win32\prism
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Old 04-26-2008, 11:34 AM
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I don't see any mailbox.log sections/snips attached.
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Old 04-28-2008, 10:39 AM
vivek1803 vivek1803 is offline
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I have attached the log file for your further investigation.

Thanks very much for your assistance.
Attached Files
File Type: log mailbox.log (94.7 KB, 32 views)
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Old 05-21-2008, 05:13 PM
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Ooo.. I have a sync error too. An old label for the better gmail firefox plugin.

Code:
2008-05-21 17:05:20,400 DEBUG [sync-timer-jeffreyheinen@gmail.com] [] offline - getImapFolders: id = cadb0571-6892-443f-8fbd-83bd356ec8bf
2008-05-21 17:05:20,588 INFO  [sync-timer-jeffreyheinen@gmail.com] [] datasource - Found new remote folder gmskin:slate,1,1,0,1,1,1,1,1,0. Creating local folder /gmskin:slate,1,1,0,1,1,1,1,1,0.
2008-05-21 17:05:20,679 ERROR [sync-timer-jeffreyheinen@gmail.com] [] offline - sync failure: Gmail - Jeffrey Heinen
com.zimbra.cs.mailbox.MailServiceException: invalid name: gmskin:slate,1,1,0,1,1,1,1,1,0
ExceptionId:sync-timer-jeffreyheinen@gmail.com:1211414720588:6d3b05881835eb07
Code:mail.INVALID_NAME Arg:(name, STR, "gmskin:slate,1,1,0,1,1,1,1,1,0")
        at com.zimbra.cs.mailbox.MailServiceException.INVALID_NAME(MailServiceException.java:312)
        at com.zimbra.cs.mailbox.MailItem.validateItemName(MailItem.java:2004)
        at com.zimbra.cs.mailbox.Folder.create(Folder.java:619)
        at com.zimbra.cs.mailbox.Mailbox.createFolder(Mailbox.java:5821)
        at com.zimbra.cs.mailbox.Mailbox.createFolder(Mailbox.java:5771)
        at com.zimbra.cs.datasource.ImapImport.importData(ImapImport.java:316)
        at com.zimbra.cs.datasource.DataSourceManager.importData(DataSourceManager.java:152)
        at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDataSources(LocalMailbox.java:255)
        at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailbox.java:293)
        at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(LocalMailbox.java:235)
        at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:113)
        at java.util.TimerThread.mainLoop(Timer.java:512)
        at java.util.TimerThread.run(Timer.java:462)
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