Zimbra

Buriro · #1 (**permalink**) 04-22-2008, 12:47 AM

Product name: Zimbra Desktop
Product version: 0.84
Build ID: 1119
Release type: BETA
OS Platform: Windows XP x86 5.1
Time of event: 2008-04-22 11:37:23
Issue summary: push item failed

Failure details:
----------------------------------------------------------------------------

com.zimbra.common.soap.SoapFaultException: invalid request: missing required element: default
ExceptionId:com.zimbra.common.service.ServiceExcep tion: invalid request: missing required element: default
at com.zimbra.common.service.ServiceException.INVALID _REQUEST(ServiceException.java:172)
at com.zimbra.soap.Element.checkNull(Element.java:174 )
at com.zimbra.soap.Element.getElement(Element.java:13 1)
at com.zimbra.cs.service.mail.SetCalendarItem.handle( SetCalendarItem.java:98)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:266)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:85)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:220)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:152)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:619)

Code:service.INVALID_REQUEST
at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88)
at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:245)
at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:221)
at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:251)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:297)
at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:284)
at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:644)
at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:625)
at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:621)
at com.zimbra.cs.mailbox.PushChanges.syncCalendarItem (PushChanges.java:927)
at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:247)
at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:144)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:130)
at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:103)
at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:89)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:113)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)

----------------------------------------------------------------------------

Buriro · #2 (**permalink**) 04-22-2008, 12:56 AM

Product name: Zimbra Desktop
Product version: 0.84
Build ID: 1119
Release type: BETA
OS Platform: Windows XP x86 5.1
Time of event: 2008-04-22 11:37:23
Issue summary: push item failed

Failure details:
----------------------------------------------------------------------------

com.zimbra.common.soap.SoapFaultException: invalid request: missing required element: default
ExceptionId:com.zimbra.common.service.ServiceExcep tion: invalid request: missing required element: default
at com.zimbra.common.service.ServiceException.INVALID _REQUEST(ServiceException.java:172)
at com.zimbra.soap.Element.checkNull(Element.java:174 )
at com.zimbra.soap.Element.getElement(Element.java:13 1)
at com.zimbra.cs.service.mail.SetCalendarItem.handle( SetCalendarItem.java:98)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:266)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:85)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:220)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:152)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:619)

Code:service.INVALID_REQUEST
at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88)
at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:245)
at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:221)
at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:251)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:297)
at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:284)
at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:644)
at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:625)
at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:621)
at com.zimbra.cs.mailbox.PushChanges.syncCalendarItem (PushChanges.java:927)
at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:247)
at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:144)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:130)
at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:103)
at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:89)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:113)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)

----------------------------------------------------------------------------

I am using Kaspersky Internet Secuirty also.

akile · #3 (**permalink**) 06-26-2008, 01:08 AM

Hi,

I have the same problem. Is there any solution for that?

Thanks,

Akile

akile · #4 (**permalink**) 06-26-2008, 03:28 AM

Hi,

I installed Windows Desktop. When I wanted to start it, I got below message. I am using Windown XP with SP2. Any help please. I need Zimbra client to send/receive mail and also use calendar. Web usage is not enough for me.

HTTP ERROR: 500
com.zimbra.common.soap.SoapFaultException: system failure: unable to get encoded auth token
ExceptionId:btpool0-13:1214466146937:53eb2331472fd33a
Code:service.FAILURE
RequestURI=/zimbra/desktop/console.jsp;jsessionid=kh59jijed2j4

Caused by:
javax.el.ELException: com.zimbra.common.soap.SoapFaultException: system failure: unable to get encoded auth token
ExceptionId:btpool0-13:1214466146937:53eb2331472fd33a
Code:service.FAILURE
at javax.el.BeanELResolver.getValue(BeanELResolver.ja va:266)
at javax.el.CompositeELResolver.getValue(CompositeELR esolver.java:143)
at com.sun.el.parser.AstValue.getValue(AstValue.java: 138)
at com.sun.el.ValueExpressionImpl.getValue(ValueExpre ssionImpl.java:206)
at org.apache.jasper.runtime.PageContextImpl.evaluate Expression(PageContextImpl.java:984)
at org.apache.jsp.desktop.console_jsp._jspx_meth_c_se t_0(org.apache.jsp.desktop.console_jsp:165)
at org.apache.jsp.desktop.console_jsp._jspService(org .apache.jsp.desktop.console_jsp:85)
at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:93)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:373)
at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:477)
at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:371)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at com.zimbra.webClient.servlet.JspServlet.service(Js pServlet.java:50)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:264)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.he aderComplete(HttpConnection.java:830)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:514)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
Caused by: com.zimbra.common.soap.SoapFaultException: system failure: unable to get encoded auth token
ExceptionId:btpool0-13:1214466146937:53eb2331472fd33a
Code:service.FAILURE
at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88)
at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:245)
at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:221)
at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:251)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:297)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:261)
at com.zimbra.cs.account.soap.SoapProvisioning.invoke (SoapProvisioning.java:174)
at com.zimbra.cs.account.soap.SoapProvisioning.soapAd minAuthenticate(SoapProvisioning.java:145)
at com.zimbra.cs.account.soap.SoapProvisioning.soapZi mbraAdminAuthenticate(SoapProvisioning.java:161)
at com.zimbra.cs.offline.jsp.JspProvStub.(JspProvStub .java:25)
at com.zimbra.cs.offline.jsp.JspProvStub.getInstance( JspProvStub.java:29)
at com.zimbra.cs.offline.jsp.ConsoleBean.getAccounts( ConsoleBean.java:100)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at javax.el.BeanELResolver.getValue(BeanELResolver.ja va:261)
... 35 more
Caused by:
com.zimbra.common.soap.SoapFaultException: system failure: unable to get encoded auth token
ExceptionId:btpool0-13:1214466146937:53eb2331472fd33a
Code:service.FAILURE
at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88)
at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:245)
at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:221)
at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:251)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:297)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:261)
at com.zimbra.cs.account.soap.SoapProvisioning.invoke (SoapProvisioning.java:174)
at com.zimbra.cs.account.soap.SoapProvisioning.soapAd minAuthenticate(SoapProvisioning.java:145)
at com.zimbra.cs.account.soap.SoapProvisioning.soapZi mbraAdminAuthenticate(SoapProvisioning.java:161)
at com.zimbra.cs.offline.jsp.JspProvStub.(JspProvStub .java:25)
at com.zimbra.cs.offline.jsp.JspProvStub.getInstance( JspProvStub.java:29)
at com.zimbra.cs.offline.jsp.ConsoleBean.getAccounts( ConsoleBean.java:100)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at javax.el.BeanELResolver.getValue(BeanELResolver.ja va:261)
at javax.el.CompositeELResolver.getValue(CompositeELR esolver.java:143)
at com.sun.el.parser.AstValue.getValue(AstValue.java: 138)
at com.sun.el.ValueExpressionImpl.getValue(ValueExpre ssionImpl.java:206)
at org.apache.jasper.runtime.PageContextImpl.evaluate Expression(PageContextImpl.java:984)
at org.apache.jsp.desktop.console_jsp._jspx_meth_c_se t_0(org.apache.jsp.desktop.console_jsp:165)
at org.apache.jsp.desktop.console_jsp._jspService(org .apache.jsp.desktop.console_jsp:85)
at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:93)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:373)
at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:477)
at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:371)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at com.zimbra.webClient.servlet.JspServlet.service(Js pServlet.java:50)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:264)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.he aderComplete(HttpConnection.java:830)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:514)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
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mmorse · #5 (**permalink**) 06-27-2008, 07:54 AM

Quote:

Originally Posted by akile

I have the same problem. Is there any solution for that?

Quote:

Originally Posted by akile

I installed Windows Desktop. When I wanted to start it, I got below message. I am using Windown XP with SP2. Any help please. I need Zimbra client to send/receive mail and also use calendar. Web usage is not enough for me.

Welcome to the forums Akile,

Your error "unable to get encoded auth token" is actually different from Buriro's "missing required element: default".

What version is the server you're syncing against?
-If you're not the admin you can type $set:get version in the advanced web-client main search bar and it will let you know.

akile · #6 (**permalink**) 06-30-2008, 03:18 AM

Quote:

Originally Posted by mmorse

Welcome to the forums Akile,

Your error "unable to get encoded auth token" is actually different from Buriro's "missing required element: default".

What version is the server you're syncing against?
-If you're not the admin you can type $set:get version in the advanced web-client main search bar and it will let you know.

Hi,

Client Version: 5.0.6_GA_2313.DEBIAN4.0
Client Release: 20080522112011
Built Date: 20080522-1130

Thanks in advanced.

Akile Akyuz

akile · #7 (**permalink**) 07-01-2008, 04:00 AM

Is there any news for Windows Desktop Error?

I am also trying to install Linux Desktop on Suse 10.1. It needs gtk-2.12.0 . First I should upgrade gtk. If I can run Windows Desktop, I will be happy.

Akile Akyuz

swentz · #8 (**permalink**) 07-03-2008, 01:31 AM

Quote:

Originally Posted by mmorse

-If you're not the admin you can type $set:get version in the advanced web-client main search bar and it will let you know.

Why doesn't "$set:get version" work in Zimbra Desktop?