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Thread: zdesktop issue report

  1. #1
    SteveLoweIL is offline New Member
    Join Date
    Apr 2008
    Posts
    3
    Rep Power
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    Default zdesktop issue report

    Product name: Zimbra Desktop
    Product version: 0.84
    Build ID: 1119
    Release type: BETA
    OS Platform: Windows XP x86 5.1
    Time of event: 2008-04-17 15:14:33
    Issue summary: calendar sync failed

    ----------------------------------------------------------------------------
    Affected data - PLEASE REMOVE ANY SENSITIVE INFORMATION (size=2471):
    ----------------------------------------------------------------------------

    <SetAppointmentRequest f="" t="" l="10" xmlns="urn:zimbraMail">
    <default ptst="NE">
    <m>
    <inv type="appt" seq="0" compNum="87" id="20920">
    <tz dayoff="-300" stdoff="-360" id="(GMT-06.00) Central Time (US &amp; Canada)">
    <standard sec="0" hour="2" wkday="1" min="0" mon="11" week="1"/>
    <daylight sec="0" hour="2" wkday="1" min="0" mon="3" week="2"/>
    </tz>
    <tz dayoff="-300" stdoff="-360" id="America/Chicago">
    <standard sec="0" hour="2" wkday="1" min="0" mon="11" week="1"/>
    <daylight sec="0" hour="2" wkday="1" min="0" mon="3" week="2"/>
    </tz>
    <comp d="1204039997000" transp="O" seq="0" class="PRI" loc="DH 219" uid="9sp0k3o4pvk9frl09ufstrslrs@google.com" fb="B" status="CONF" apptId="20921" fba="T" calItemId="20921" compNum="87" rsvp="1" x_uid="9sp0k3o4pvk9frl09ufstrslrs@google.com" name="Datatel Programmers Mtg">
    <at d="Steve Lowe" a="steveloweau@gmail.com" url="steveloweau@gmail.com" ptst="AC" role="REQ" cutype="IND"/>
    <fr>View your event at ...</fr>
    <desc>View your event at http://www.google.com/calendar/event?action=VIEW&amp;eid=ZW0zaGpuNnY1bmplZGcycGYx cms1cGk5bGcgU3RldmVMb3dlQVVAbQ&amp;tok=MjYjY2VsZXN 0ZS5icmFuZGluZ0BnbWFpbC5jb20xN2JjMjkwMjQ5OTI0N2U3Y TE2YTNmODY1MjQxNjdhZWUyM2RhMzZi&amp;ctz=America%2F Chicago&amp;hl=en.</desc>
    <s d="20070525T093000" tz="America/Chicago"/>
    <e d="20070525T103000" tz="America/Chicago"/>
    </comp>
    </inv>
    <mp part="TEXT" ct="multipart/alternative" s="2612">
    <mp part="1" ct="text/plain" s="252">
    <content>View your event at http://www.google.com/calendar/event?action=VIEW&amp;eid=ZW0zaGpuNnY1bmplZGcycGYx cms1cGk5bGcgU3RldmVMb3dlQVVAbQ&amp;tok=MjYjY2VsZXN 0ZS5icmFuZGluZ0BnbWFpbC5jb20xN2JjMjkwMjQ5OTI0N2U3Y TE2YTNmODY1MjQxNjdhZWUyM2RhMzZi&amp;ctz=America%2F Chicago&amp;hl=en.</content>
    </mp>
    <mp part="2" ct="text/html" s="357">
    <content>&lt;HTML>&lt;BODY>
    &lt;PRE style="font-family: monospace; font-size: 14px">
    View your event at http://www.google.com/calendar/event?action=VIEW&amp;amp;eid=ZW0zaGpuNnY1bmplZGcy cGYxcms1cGk5bGcgU3RldmVMb3dlQVVAbQ&amp;amp;tok=MjY jY2VsZXN0ZS5icmFuZGluZ0BnbWFpbC5jb20xN2JjMjkwMjQ5O TI0N2U3YTE2YTNmODY1MjQxNjdhZWUyM2RhMzZi&amp;amp;ct z=America%2FChicago&amp;amp;hl=en.&lt;/PRE>
    &lt;/BODY>&lt;/HTML>
    </content>
    </mp>
    </mp>
    </m>
    </default>
    <replies/>
    </SetAppointmentRequest>

    ----------------------------------------------------------------------------
    Failure details:
    ----------------------------------------------------------------------------

    com.zimbra.common.service.ServiceException: invalid request: missing organizer when attendees are present
    ExceptionId:sync-timer-slowe@aurora.edu:1208463273462:f29464d1b08b0d1c
    Code:service.INVALID_REQUEST
    at com.zimbra.common.service.ServiceException.INVALID _REQUEST(ServiceException.java:260)
    at com.zimbra.cs.service.mail.CalendarUtils.parseInvi teElementCommon(CalendarUtils.java:891)
    at com.zimbra.cs.service.mail.CalendarUtils.parseInvi teForCreate(CalendarUtils.java:121)
    at com.zimbra.cs.service.mail.SetCalendarItem$SetCale ndarItemInviteParser.parseInviteElement(SetCalenda rItem.java:76)
    at com.zimbra.cs.service.mail.ParseMimeMessage$Invite Parser.parse(ParseMimeMessage.java:128)
    at com.zimbra.cs.service.mail.ParseMimeMessage.parseM imeMsgSoap(ParseMimeMessage.java:286)
    at com.zimbra.cs.service.mail.CalendarRequest.handleM sgElement(CalendarRequest.java:105)
    at com.zimbra.cs.service.mail.SetCalendarItem.getSetC alendarItemData(SetCalendarItem.java:147)
    at com.zimbra.cs.service.mail.SetCalendarItem.parseSe tAppointmentRequest(SetCalendarItem.java:201)
    at com.zimbra.cs.mailbox.InitialSync.setCalendarItem( InitialSync.java:674)
    at com.zimbra.cs.mailbox.InitialSync.syncCalendarItem (InitialSync.java:555)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:226)
    at com.zimbra.cs.mailbox.InitialSync.prioritySync(Ini tialSync.java:320)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:299)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:309)
    at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync .java:156)
    at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync .java:143)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:125)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:103)
    at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:89)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:113)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
    Steve Lowe
    Director, Computer Center
    Aurora University

  2. #2
    jholder's Avatar
    jholder is offline Former Zimbran
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
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    Default

    Hi Steve,
    Can you please give repo steps? Did you get an invite from Google, and click accept?

  3. #3
    SteveLoweIL is offline New Member
    Join Date
    Apr 2008
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    Default

    When I completely re-synched my desktop account, I did not receive an error.
    To be honest, I cannot remember when I accepted the Google invite.

    Steve
    Steve Lowe
    Director, Computer Center
    Aurora University

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