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Thread: Xen-support (under Debain) for Network-Edition customers available?

  1. #1
    martin is offline Senior Member
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    Default Xen-support (under Debain) for Network-Edition customers available?

    Hello,

    to what extend does/would zimbra.com support Network-edition customers in setting up a
    Zimbra-environment (under Xen and Debian) ?

    2.
    How high is Xen-support on the priority-list?


    Cheers,

    Martin

  2. #2
    jholder's Avatar
    jholder is offline Former Zimbran
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    Debian has a "criminally" bad bug with permissions.

    Until they get it fixed, there will not be a Network Edition for Debian.

    -john

  3. #3
    martin is offline Senior Member
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    Thank's for the feedback!

    -> Debian has a "criminally" bad bug with permission

    Sounds interesting.. Could you give some more informations about that permission bug in Debian
    (I need to find out when the Debian-developers are willing to fix it) ?


    Martin

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    The bug with debian has been mentioned once or twice in the forums, a quick search will get all the gory details.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    martin is offline Senior Member
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    Thank's for the feedback. Even I am unable to find out myself what is the
    real problem, there seems to be various issues with the installation of ZCS under Debian ..

    What are we going to do know? One of our customer is willing to buy the Network edition(some dozens of mboxes not thousends) in order to be able to evaluate Zimbra, but that customer is not at all willing to install RedHat or SUSE :-(

    To what extent would Zimbra.com help us to install Zimbra 5 NetworkEdition?


    Thank you!

    Martin

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by martin View Post
    Thank's for the feedback. Even I am unable to find out myself what is the
    real problem, there seems to be various issues with the installation of ZCS under Debian ..
    If I remember correctly the problem is to do with file permissions and/or ownership being changed if a process terminates (maybe abnormally?).

    Quote Originally Posted by martin View Post
    What are we going to do know? One of our customer is willing to buy the Network edition(some dozens of mboxes not thousends) in order to be able to evaluate Zimbra, but that customer is not at all willing to install RedHat or SUSE :-(
    Zimbra Network Edition is only supported on RHEL, SLES 9 (SLES10 soon), MAC OSX and now Ubuntu 6.06 LTS. They are the versions that have vendor support and where customers should look for operating system support, Vendors support their O/S and Zimbra supports it's own product. Can you imagine what a nightmare it would be if Zimbra provided a Debian version with that bug in the kernel? It's too time consuming and costly to provide support for every operating system problem that users may encounter.

    Quote Originally Posted by martin View Post
    To what extent would Zimbra.com help us to install Zimbra 5 NetworkEdition?
    That would depend and you'd have to speak to sales and/or support about that - there is support available during the 60 day trial.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    p24t is offline Moderator
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    Quote Originally Posted by phoenix View Post
    and now Ubuntu 6.06 LTS.
    This made me so happy. Ubuntu (from what i've seen so far) is like Debian, only fixed. Newer packages, quicker patches, and I still have apt-get. My experience with their LTS has been great so far.

  8. #8
    martin is offline Senior Member
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    Hello,

    Quote Originally Posted by phoenix View Post
    If I remember correctly the problem is to do with file permissions and/or ownership being changed if a process terminates (maybe abnormally?).

    Zimbra Network Edition is only supported on RHEL, SLES 9 (SLES10 soon), MAC OSX and now Ubuntu 6.06 LTS.

    Is Ubuntu 6.06 LTS still a supported OS for the Network-Edition V5 ?
    (Ubuntu 6.06 LTS is not anymore listed as a NE - OS unter
    Zimbra Product Portal ... by mistake?)


    Thank's a lot for your help!

    Martin

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
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    I see no reason why it would change as we've only recently released it for NE. If you look at the Product Portal for version 4.5.x it also isn't mentioned there either.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    martin is offline Senior Member
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    Is it right that Ubuntu LTS itself is free, but you can buy support?


    Thank you very much for your feedback!

    Martin

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